Conversational AI

ZoomInfo Marketing

ZoomInfo Marketing helps businesses find and target their ideal customers.

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ZoomInfo Marketing screenshot

Overview

ZoomInfo Marketing is a powerful tool designed for businesses to enhance their marketing efforts. With its extensive database, companies can gather important data about potential customers and use it to create effective marketing strategies. This platform allows users to identify, segment, and engage with their target audience in a more efficient way.

The software offers various features that simplify the process of lead generation and management. By using advanced algorithms and data analytics, ZoomInfo ensures that users have access to accurate and up-to-date information. This can increase the chances of successful marketing campaigns and improve overall sales performance.

Additionally, ZoomInfo Marketing provides insights that enable businesses to make informed decisions. With its user-friendly interface, marketers can easily navigate through data and get the information they need quickly. Overall, ZoomInfo Marketing is a valuable tool for any business looking to grow and reach its marketing goals.

Key features

Comprehensive Database

Access to a vast database containing millions of business contacts, ensuring you can find potential leads easily.

Advanced Search Filters

Use detailed filters to narrow down leads based on industry, job title, and other criteria.

Real-Time Data Updates

Get the most current information on your contacts to ensure your marketing efforts are based on accurate data.

Integration Capabilities

Easily integrate with popular CRM and marketing platforms to streamline your workflow.

Lead Scoring System

Automatically score leads based on their potential value to help prioritize outreach efforts.

Analytics and Reporting

Generate reports that provide insights into campaign effectiveness and areas for improvement.

Email Campaign Management

Create and manage targeted email campaigns directly from the platform.

User-Friendly Dashboard

An intuitive dashboard that makes it easy to access information and manage tasks.

Pros & Cons

Pros

  • Easy to Use
  • High-Quality Data
  • Time-Saving Features
  • Strong Integration
  • Effective Insights

Cons

  • Cost
  • Learning Curve
  • Data Accuracy
  • Customer Support
  • Mobile Access

Feature Ratings

Based on real user reviews, here's how users rate different features of this product.

Lead Intelligence

Market Insights82%

Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with. 28 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 28 reviews
Account-level Insights85%

Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc. 28 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 28 reviews
Lead Analysis81%

Prioritizes leads through lead scoring, market insights, account-level insights, etc. This feature was mentioned in 27 ZoomInfo Marketing reviews.

Based on 27 reviews

Lead Management

Segmentation82%

Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness. 29 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 29 reviews
Predictive Scoring80%

As reported in 28 ZoomInfo Marketing reviews. Automatically scores prospects based on behavior and engagement levels.

Based on 28 reviews
Account Identification87%

Based on 30 ZoomInfo Marketing reviews. Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales.

Based on 30 reviews

Marketing Campaigns

Omni-Channel Tracking81%

As reported in 27 ZoomInfo Marketing reviews. Provides tracking across multiple digital advertising channels, such as video, mobile, and social media.

Based on 27 reviews
Revenue Planning74%

Helps allocate marketing budget based predicted amount of incoming revenue. This feature was mentioned in 26 ZoomInfo Marketing reviews.

Based on 26 reviews
Media Attribution74%

Based on 28 ZoomInfo Marketing reviews. Assists in the attribution of marketing budget by identifying successful campaigns and initiatives.

Based on 28 reviews
Opportunity Timeline77%

Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities. This feature was mentioned in 25 ZoomInfo Marketing reviews.

Based on 25 reviews
Customization82%

As reported in 26 ZoomInfo Marketing reviews. Allows for custom report types to match the goals of a company.

Based on 26 reviews
Journey Analytics78%

Provides tools to analyze every stage of the customer journey to customize an account-based funnel. 24 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 24 reviews

Attribution

Lead Opportunity89%

As reported in 18 ZoomInfo Marketing reviews. Aligns lead scores with predefined lead distribution criteria

Based on 18 reviews
Lead Assignment88%

Based on 18 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Matches and assigns leads to the correct sales representative

Based on 18 reviews
Pipeline Acceleration87%

Determines which leads should be prioritized and then accelerates them up the pipeline This feature was mentioned in 18 ZoomInfo Marketing reviews.

Based on 18 reviews

Discovery

Lead Management91%

Based on 18 ZoomInfo Marketing reviews. Integrates with lead capture and lead intelligence tools to discover leads

Based on 18 reviews
Scoring/Ranking88%

Creates and assigns scoring system to rank the viability of leads This feature was mentioned in 16 ZoomInfo Marketing reviews.

Based on 16 reviews
Lead Context91%

Based on 18 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Integrates with CRM or marketing automation tools to contextualize lead data

Based on 18 reviews

Management

Conversion Viability89%

As reported in 16 ZoomInfo Marketing reviews. Reports on and analyzes lead scores to determine the conversion rate of lead opportunities

Based on 16 reviews
Workflow83%

As reported in 17 ZoomInfo Marketing reviews. Aligns lead scores and strategy with existing sales operations

Based on 17 reviews

Platform

Data Synchronization82%

Based on 18 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Syncs lead data within the sales database for consistency and accuracy

Based on 18 reviews
Analysis87%

Provides analysis on lead scores, funnel insights, and both open and closed opportunities 17 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 17 reviews
Live chat

Provide tools for live chat on one's website.

Integrations

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Branding

Has the ability to customize look and feel of chatbot to match` company branding.

Analytics

Gives user the ability to analyze conversations with the chatbot and see its performance.

A/B testing

Allows users to test the efficacy of various responses through A/B testing.

Role-based access

Allows for varying access to chatbot and admin settings, depending on user, their role, etc.

Collection of information

Can collect and store information from interlocators, such as email, phone number, etc.

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Notifications

Delivers notifications to both sides of the conversation.

Targeted Emails

Sends automated emails to further engage clients and potential clients.

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

Co-Browsing

Allows agents to join a customer's browser session and navigate through the website with them.

Internal Use

Customization

Allows users to customize chat colors, text, logos, and branding.

Conversation Archiving

Archives conversations in a separate location for later reference.

Lead Development

Enables employees to denote potential customers.

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

Customer Profiles

Allows for the creation of profiles for contacts and customers.

Messenger

Sequencing82%

Based on 17 ZoomInfo Marketing reviews. Mapped-out responses for conversations.

Based on 17 reviews
AI89%

Artificial intelligence (AI) and chatbot involvement. This feature was mentioned in 17 ZoomInfo Marketing reviews.

Based on 17 reviews
Live Chat85%

Live human component of conversations. 18 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 18 reviews
Customization Interface86%

As reported in 18 ZoomInfo Marketing reviews. Quality of interface for designing and customizing conversation maps.

Based on 18 reviews

Channels

Social Media81%

As reported in 16 ZoomInfo Marketing reviews. Conversations enacted over social media.

Based on 16 reviews
Website90%

Based on 19 ZoomInfo Marketing reviews. Conversations enacted through embedding or pop-ups on websites.

Based on 19 reviews
Text Message (SMS)76%

As reported in 13 ZoomInfo Marketing reviews. Conversations enacted through text message (SMS).

Based on 13 reviews
Voice Assistants73%

Based on 14 ZoomInfo Marketing reviews. Conversations enacted through voice assistants.

Based on 14 reviews
Other80%

As reported in 15 ZoomInfo Marketing reviews. Conversations enacted through other channels.

Based on 15 reviews

Customers

Targeting89%

As reported in 19 ZoomInfo Marketing reviews. Overall quality of customer targeting based on needs or situations.

Based on 19 reviews
Profiles92%

As reported in 19 ZoomInfo Marketing reviews. Creation and modification of customer profiles based on conversations.

Based on 19 reviews
Analytics84%

As reported in 19 ZoomInfo Marketing reviews. Reporting based around specific and overall conversation results.

Based on 19 reviews
Lead Gathering85%

As reported in 18 ZoomInfo Marketing reviews. Capture and organization of leads from conversations.

Based on 18 reviews
Sales Conversion85%

Success rate of conversations leading to customer purchases. This feature was mentioned in 18 ZoomInfo Marketing reviews.

Based on 18 reviews

Platform Basics

Centralization82%

Based on 10 ZoomInfo Marketing reviews. Brings together ABM audience creation, management, activation, and measurement all in one centralized platform.

Based on 10 reviews
Account Identification and Segmentation87%

Based on 10 ZoomInfo Marketing reviews. Builds, defines, and segments targeted account audiences.

Based on 10 reviews
Lead-to-Account Matching85%

As reported in 10 ZoomInfo Marketing reviews. Matches leads to accounts for account-based marketing efforts.

Based on 10 reviews
RetargetingView full feature definition87%

Based on 36 ZoomInfo Marketing reviews. Ability to retarget the correct buyer personas within targeted accounts from your website.

Based on 36 reviews

Platform Data

Measurement

Measure the influence and performance of ABM programs for each targeted audience.

Revenue Analytics

Provides a complete view of how all ABM programs drive revenue.

Campaign Measurement81%

Based on 33 ZoomInfo Marketing reviews. Provides the ability to measure how advertising campaigns peformed by showing ad engagement metrics.

Based on 33 reviews
Attribution78%

As reported in 34 ZoomInfo Marketing reviews. Ability to attribute which digital ads influenced a deal closing, as well as conversions per account as they engage with your website.

Based on 34 reviews

Platform Additional Functionality

Integrations83%

Based on 10 ZoomInfo Marketing reviews. Ability to integrate with other martech software that helps account-based programs, including but not limited to CRM software, marketing automation software, buyer intent data tools, etc.

Based on 10 reviews

Platform Additional Functionality

Multivariate Testing76%

As reported in 32 ZoomInfo Marketing reviews. Ability to test and optimize ad creative and content.

Based on 32 reviews
Integrations82%

Integrates with CRM and marketing automation software to pull contacts for the ability to serve targeted ads based on engagement data. This feature was mentioned in 31 ZoomInfo Marketing reviews.

Based on 31 reviews

Responses

Customization

Customize your chat workflows with rules and automations.

Control

Control who the chatbot converses with (and when).

Route To Human

Has the ability to connect interlocator with a human agent when the need arises.

Menu bars

Can provide interlocators with menus, through which they can choose a relevant response.

Drip sequences

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Lead Monitoring

Features88%

Based on 37 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Provides features to create and manage lists of potential customers

Based on 37 reviews
Performance86%

Monitors form’s performance and contribution to the sales pipeline 38 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 38 reviews
Identification85%

Based on 36 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page

Based on 36 reviews

Data Capture

Mobile79%

Based on 30 ZoomInfo Marketing reviews. Records leads using different types of devices

Based on 30 reviews
Websites87%

Based on 34 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Captures form submissions from existing forms on websites or landing pages

Based on 34 reviews
Social Media83%

As reported in 28 ZoomInfo Marketing reviews. Captures leads across social media channels

Based on 28 reviews
Data83%

Based on 36 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Captures measurable, real customer data gathered directly from a website

Based on 36 reviews

Analytics

Export/Import85%

Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. This feature was mentioned in 38 ZoomInfo Marketing reviews.

Based on 38 reviews
Reporting85%

Based on 36 ZoomInfo Marketing reviews. Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc.

Based on 36 reviews

Customization

Forms82%

Based on 33 ZoomInfo Marketing reviews. Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter

Based on 33 reviews
Personalization86%

Changes colors, calls to action, or form length to personalize lead capture This feature was mentioned in 32 ZoomInfo Marketing reviews.

Based on 32 reviews
Templates81%

Provides pre-configured templates that can be customized by users 30 reviewers of ZoomInfo Marketing have provided feedback on this feature.

Based on 30 reviews
Integration87%

Based on 37 ZoomInfo Marketing reviews and verified by the G2 Product R&D team. Integrates with sales and marketing software solutions to transfer lead data between them

Based on 37 reviews

Conversational Platform

Personalization

Identifies the customer and personalizes interaction at every touchpoint.

Omnichannel

Allows multiple related channels to interact at once to reduce transfers.

Contextual Engagement

Prompts agents to engage customers based on contextual data, such as product usage or conversation history.

Proactive Engagement

Provides features for sending outbound messages to engage customers through proactive support.

Support Automation

Intelligent Routing

Can route contacts to agents the customer has worked with before.

Seamless Escalation

Provides features for escalating conversations to the appropriate agent.

Transcripts

Maintains a transcript of conversations from all channels.

Self-Serve Support

Enables customers to resolve queries or issues without the assistance of an agent.

Rating Distribution

5
86 (67.7%)
4
33 (26.0%)
3
4 (3.1%)
2
2 (1.6%)
1
2 (1.6%)
4.4
Based on 127 reviews
Alejandra I.Business Development RepresentativeSmall-Business(50 or fewer emp.)
December 9, 2024

Leads are more effective now with accurate data

What do you like best about ZoomInfo Marketing?

What I love the most about ZoomInfo Marketing is that its comprehensive contact and company data helps me focus on targeting the right prospect. It also integrates fairly well into our CRM that makes lead management and follow up processes quite hassle free. Also, we have the automatic enrichment feature for keeping our database up to date so we are always working with the most accurate information and that helps us improve our marketing.

What do you dislike about ZoomInfo Marketing?

ZoomInfo Marketing’s one downside, however, is that some of the data isn’t always accurate, particularly with smaller companies. Although an extensive database, there is the possibility that the information is outdated and can be without complement. If that happens, it results in wasted efforts while reaching out to leads who were previously in a different role or who have left the company. The pricing is also higher end, which may not be feasible for smaller businesses that don’t have the marketing budget for it.

What problems is ZoomInfo Marketing solving and how is that benefiting you?

With ZoomInfo Marketing, we help solve the problem of low quality leads by offering rich data on companies and contacts, helping us refine and segment the audience much more granularly. The fact that data enrichment is automated saves us a lot of time and the software improves the relevance of our communities outreach. The next effect was that of more successful marketing efforts and overall better conversion rates.

Read full review on G2 →
Luis F.Real Estate Analytics SpecialistSmall-Business(50 or fewer emp.)
December 2, 2024

Powerful data-driven marketing platform

What do you like best about ZoomInfo Marketing?

The two shining features of ZoomInfo Marketing are the insights into market and buyer intent and the trend forecast. It keeps our team connected with the industry, showing what’s going on, and helps us search and discover new opportunities. This has re...

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Edwin A.Lead Generation SpecialistMid-Market(51-1000 emp.)
October 15, 2024

ZoomInfo the Reliable Platform of the Future!

What do you like best about ZoomInfo Marketing?

ZoomInfo Marketing for its comprehensive database of B2B contacts, accurate and up-to-date information, advanced search and filtering capabilities, and integration with CRM systems. It helps businesses identify and reach their target audience effective...

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Peter C.Digital Marketing SpecialistMid-Market(51-1000 emp.)
June 3, 2024

Amazing Platform That Helps Marketers Bridge the Gap with your Audience

What do you like best about ZoomInfo Marketing?

What I like best about ZoomInfo Marketing is its comprehensive features and accessibility to meet our marketing needs. The platform has a robust database of contacts and organizational info, and can easily integrate with our preferred advertising accou...

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Jordan E.MarketingEnterprise(> 1000 emp.)
June 11, 2024

Great option for specific targeting

What do you like best about ZoomInfo Marketing?

I love the variety of options in targeting audiences. We have utilized intent, websights, and lookalike audiences from the ZoomInfo platform. We also utilize the list build out to target leads, lost customers, and focus groups.

The platform is extremel...

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Company Information

LocationVancouver, WA
Founded2000
Employees4.3k+
Twitter@zoominfo
LinkedInView Profile

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FAQ

Here are some frequently asked questions about ZoomInfo Marketing.

ZoomInfo Marketing is a tool for businesses to find and engage their target customers more effectively.

ZoomInfo collects its data from various sources, including public records, user contributions, and partnerships.

Yes, ZoomInfo offers a free trial for new users to explore its features.

Yes, ZoomInfo can be integrated with many popular CRM systems for easier data management.

Some key features include a comprehensive database, advanced search filters, real-time data updates, and lead scoring.

With its extensive data and targeted search capabilities, ZoomInfo helps businesses discover and connect with potential leads quickly.

Yes, while it is beneficial for larger companies, small businesses can also use ZoomInfo for effective marketing strategies.

ZoomInfo provides customer support via email, phone, and a help center for users seeking assistance.