Leadoo
Leadoo helps businesses engage visitors on their websites easily.
Overview
Leadoo is a comprehensive platform designed to improve customer engagement on websites. It combines various tools to help businesses connect with visitors in real time. By using features like chatbots and engaging forms, it aims to convert casual browsers into loyal customers.
The platform is suitable for various industries such as e-commerce, travel, and education. It focuses on making website interactions easier and more effective. Leadoo’s user-friendly interface allows businesses to set up and customize their engagement tools without needing advanced tech skills.
Moreover, Leadoo offers insightful analytics that help businesses understand visitor behavior. This information can be crucial for improving marketing strategies and enhancing user experience. In summary, Leadoo provides an innovative solution for businesses looking to maximize their online presence and customer relationships.
Pricing
| Plan | Price | Description |
|---|---|---|
| Leadoo Essentials | £699.00 (3 Agents Per Month) | SMEs wanting to accelerate sales from their website and collect essential visitor insights to improve conversion rates |
| Leadoo Pro | £999.00 (10 Agents Per Month) | Larger businesses with professional digital marketing operations who want to comprehensively focus on conversions |
| Leadoo Custom | Starting at £2,499.00 (Per Month) | Corporations with many business areas and requirements for advanced custom solutions |
Key features
Real-time Chat
Instantly connect with website visitors through live chat.
Chatbots
Automated responses to common questions, improving customer service.
Lead Generation Forms
Capture visitor information easily through customizable forms.
Visitor Analytics
Track visitor behavior to better understand customer needs.
Integration Options
Works seamlessly with popular CRM and email marketing tools.
Personalized Messaging
Tailor messages based on user behavior and preferences.
Multi-language Support
Engage users in their preferred language for broader reach.
Customizable Widgets
Adjust the look and feel of engagement tools to match your brand.
Pros & Cons
Pros
- User-friendly Interface
- Effective Engagement Tools
- Comprehensive Analytics
- Versatile Usage
- Excellent Customer Support
Cons
- Pricing
- Learning Curve
- Limited Customization
- Dependence on Internet
- Potential Overload
Feature Ratings
Based on real user reviews, here's how users rate different features of this product.
Self-Service Experience
As reported in 20 Leadoo reviews. Provides a repository of information that can be used by those seeking support.
Based on 20 reviewsMakes articles in the knowledge base searchable on the web. This feature was mentioned in 20 Leadoo reviews.
Based on 20 reviewsEnables users to engage with other users to solve common issues. 19 reviewers of Leadoo have provided feedback on this feature.
Based on 19 reviewsOptimizes the customer self-service experience on mobile devices This feature was mentioned in 18 Leadoo reviews.
Based on 18 reviewsGives the user targeted, personalized results based on their activity or preferences This feature was mentioned in 18 Leadoo reviews.
Based on 18 reviewsSelf-Service Platform
Based on 18 Leadoo reviews. Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc.
Based on 18 reviewsAs reported in 18 Leadoo reviews. Automates some or all operation related tasks
Based on 18 reviewsBased on 18 Leadoo reviews. Utilizes artificial intelligence to improve workflows or customer experiences
Based on 18 reviewsAllows easy integrations with applications, such as messenger applications, APIs, and customer support tools 18 reviewers of Leadoo have provided feedback on this feature.
Based on 18 reviewsCommunication
As reported in 18 Leadoo reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Based on 18 reviewsBased on 17 Leadoo reviews. Delivers notifications to both sides of the conversation.
Based on 17 reviewsSends automated emails to further engage clients and potential clients. 17 reviewers of Leadoo have provided feedback on this feature.
Based on 17 reviewsAllows for live chat to be enabled within the app for customer help. 16 reviewers of Leadoo have provided feedback on this feature.
Based on 16 reviewsBased on 12 Leadoo reviews. Allows agents to join a customer's browser session and navigate through the website with them.
Based on 12 reviewsInternal Use
Based on 17 Leadoo reviews. Allows users to customize chat colors, text, logos, and branding.
Based on 17 reviewsArchives conversations in a separate location for later reference. 17 reviewers of Leadoo have provided feedback on this feature.
Based on 17 reviewsEnables employees to denote potential customers. 17 reviewers of Leadoo have provided feedback on this feature.
Based on 17 reviewsAs reported in 16 Leadoo reviews. Establishes a knowledge base for employee reference during conversations.
Based on 16 reviewsProvides a central location for help requests, helping employees respond sooner. 15 reviewers of Leadoo have provided feedback on this feature.
Based on 15 reviewsAllows for the creation of profiles for contacts and customers. 14 reviewers of Leadoo have provided feedback on this feature.
Based on 14 reviewsMessenger
Based on 35 Leadoo reviews. Mapped-out responses for conversations.
Based on 35 reviewsArtificial intelligence (AI) and chatbot involvement. 34 reviewers of Leadoo have provided feedback on this feature.
Based on 34 reviewsLive human component of conversations. 33 reviewers of Leadoo have provided feedback on this feature.
Based on 33 reviewsQuality of interface for designing and customizing conversation maps. This feature was mentioned in 34 Leadoo reviews.
Based on 34 reviewsChannels
Conversations enacted over social media. 28 reviewers of Leadoo have provided feedback on this feature.
Based on 28 reviewsConversations enacted through embedding or pop-ups on websites. This feature was mentioned in 35 Leadoo reviews.
Based on 35 reviewsBased on 27 Leadoo reviews. Conversations enacted through text message (SMS).
Based on 27 reviewsConversations enacted through voice assistants. 26 reviewers of Leadoo have provided feedback on this feature.
Based on 26 reviewsConversations enacted through other channels. 26 reviewers of Leadoo have provided feedback on this feature.
Based on 26 reviewsCustomers
Overall quality of customer targeting based on needs or situations. This feature was mentioned in 31 Leadoo reviews.
Based on 31 reviewsCreation and modification of customer profiles based on conversations. 29 reviewers of Leadoo have provided feedback on this feature.
Based on 29 reviewsReporting based around specific and overall conversation results. 37 reviewers of Leadoo have provided feedback on this feature.
Based on 37 reviewsBased on 38 Leadoo reviews. Capture and organization of leads from conversations.
Based on 38 reviewsSuccess rate of conversations leading to customer purchases. This feature was mentioned in 34 Leadoo reviews.
Based on 34 reviewsData Availability
Provides detailed contact-level buyer intent data This feature was mentioned in 13 Leadoo reviews.
Based on 13 reviewsProvides aggregated intent data for individual contacts to supply an account-level view of intent 13 reviewers of Leadoo have provided feedback on this feature.
Based on 13 reviewsAbility to connect offline databases to collect information that can be matched to online devices 11 reviewers of Leadoo have provided feedback on this feature.
Based on 11 reviewsPlatform Additional Functionality
Based on 13 Leadoo reviews. Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)
Based on 13 reviewsBased on 12 Leadoo reviews. Provides the ability to customize the relevant topics that are tracked
Based on 12 reviewsAs reported in 12 Leadoo reviews. Provides natural language processing (NLP) to identify topics within content (i.e. number of people researching a topic from a business)
Based on 12 reviewsAs reported in 12 Leadoo reviews. Provides buyer intent alerts that can be delivered in a variety of formats (i.e. email, text message, etc.)
Based on 12 reviewsAbility to provide a dashboard showcasing intent that streams in real-time (as opposed to bulk deliveries) This feature was mentioned in 12 Leadoo reviews.
Based on 12 reviewsResponses
Customize your chat workflows with rules and automations. 66 reviewers of Leadoo have provided feedback on this feature.
Based on 66 reviewsControl who the chatbot converses with (and when). 62 reviewers of Leadoo have provided feedback on this feature.
Based on 62 reviewsAs reported in 58 Leadoo reviews. Has the ability to connect interlocator with a human agent when the need arises.
Based on 58 reviewsCan provide interlocators with menus, through which they can choose a relevant response. This feature was mentioned in 61 Leadoo reviews.
Based on 61 reviewsAs reported in 55 Leadoo reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.
Based on 55 reviewsPlatform
Provide tools for live chat on one's website. This feature was mentioned in 58 Leadoo reviews.
Based on 58 reviewsBased on 59 Leadoo reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.
Based on 59 reviewsHas the ability to customize look and feel of chatbot to match` company branding. 65 reviewers of Leadoo have provided feedback on this feature.
Based on 65 reviewsGives user the ability to analyze conversations with the chatbot and see its performance. 65 reviewers of Leadoo have provided feedback on this feature.
Based on 65 reviewsAllows users to test the efficacy of various responses through A/B testing. 55 reviewers of Leadoo have provided feedback on this feature.
Based on 55 reviewsAllows for varying access to chatbot and admin settings, depending on user, their role, etc. 57 reviewers of Leadoo have provided feedback on this feature.
Based on 57 reviewsCan collect and store information from interlocators, such as email, phone number, etc. 62 reviewers of Leadoo have provided feedback on this feature.
Based on 62 reviewsRating Distribution
Screenshots
User Reviews
View all reviews on G2Leadoo on loistava, arjen asiakaspalvelua helpottava kumppani.
What do you like best about Leadoo?
With the help of Leadoo, we have gained new customer service channels, which customers are also happy to use. Ledoo's contact channels facilitate and speed up customer service and reduce e.g. telephone traffic for customer service representatives. Chat Bots are easy to use and also bring a new look to websites. We have been really satisfied both with the services offered by Leadoo to increase the number of leads and improve customer contacts, and with the fast and professional expert service behind them. Making changes to bots is also fast and effortless with Leadoo.
What do you dislike about Leadoo?
We have nothing bad to say about the services and solutions offered by Leadoo. The only thing that can be mentioned is the invoicing..it could be monthly instead of annual invoicing.
What problems is Leadoo solving and how is that benefiting you?
Leadoon Chatbots reduce phone traffic and make the work of customer service agents easier. The necessary information is already obtained from the customer, which makes handling the actual matter even easier and faster for customer service agents and salesmen.
A Game Changer for Lead Generation
What do you like best about Leadoo?
The tool itself is a pro-active way of generating leads and helps us to understand our audience better. The team at Leadoo have been super helpful and friendly and made the set-up process really straight forward! They got us up and running in a short space of time...
Great Chat Functionality
What do you like best about Leadoo?
A great and quick way for our customers to interact with us 24/7. The team at Leedoo are always on hand to suggest any improvements they think we could make to optimise the chat bots to improve our lead conversion. Reporting section is very easy to navigate with a...
Well-functioning system and excellent customer support
What do you like best about Leadoo?
Leadoo is a versatile tool for collecting customer leads. I use it all the time. I like the fact that I can build different paths and approaches to attract customer interest and their need to contact us. Leadoo is easy to use and implement. In addition, the custom...
Brilliant tool and outstanding team!
What do you like best about Leadoo?
Firstly, the teams support is outstanding! Response rate is brilliant, regardless of how many time we contact them. Incredibly proactive and always looking at ways to improve our response rate. We've seen a huge increase in the amount of clients interacting with ...
Company Information
Alternative Conversational Intelligence tools
FAQ
Here are some frequently asked questions about Leadoo.
Leadoo is a platform that helps businesses interact with visitors on their websites.
It uses chatbots and forms to engage visitors and capture leads.
Yes, you can adjust the look of the chat widget to fit your brand.
Yes, Leadoo offers a free trial for new users to test its features.
Leadoo can be used by various industries including e-commerce, education, and travel.
Yes, it has multi-language support to engage a global audience.
Leadoo provides analytics tools to monitor visitor interactions and behaviors.
Yes, Leadoo offers customer support to assist users with any issues.
