Userlike
Userlike offers a simple way to add live chat to your website.
🏷️ Free of charge
- Overview
- Pricing
- Features
- Pros
- Cons
Overview
Userlike is a live chat software that helps businesses connect with their customers in real-time. With its easy-to-use interface, users can communicate efficiently, providing better service and support. The tool is designed to enhance customer satisfaction and engagement, making it a popular choice for many online businesses.
Pricing
| Plan | Price | Description |
|---|---|---|
| Free | €0.00 | Simple chat setup for your website. |
| Team | €90.00 | Modern website messaging with a flat fee. |
| Corporate | €290.00 | Multi-channel messaging with professional power features. |
| Flex | Contact Us | Enterprise solution. Flexible on all dimensions. |
Key Features
🎯 Live Chat: Instant messaging feature that allows businesses to connect with website visitors.
🎯 Multi-Channel Messaging: Integrates chats from various platforms such as SMS and Facebook Messenger.
🎯 Customizable Chat Widget: Lets users personalize the chat widget to suit their brand's style.
🎯 Chat History: Stores previous chats so you can follow up with customers easily.
🎯 File Sharing: Allows users and customers to share files during a chat for better communication.
🎯 Chat Routing: Automatically directs chats to the relevant team member based on availability.
🎯 Mobile App: Users can manage and respond to chats on the go with the mobile application.
🎯 Analytics & Reporting: Provides insights into chat performance and customer interactions.
Pros
✔️ User-Friendly Interface: The software is easy to navigate, making it accessible for all users.
✔️ Real-Time Communication: Facilitates immediate interaction, enhancing user experience.
✔️ Rich Customization Options: Ensures the chat widget aligns with the company's branding.
✔️ Great Integration: Works well with other platforms and tools, streamlining workflows.
✔️ Excellent Customer Support: Offers reliable support for troubleshooting and questions.
Cons
❌ Pricing: Some users find the cost a bit high for small businesses.
❌ Limited Features on Lower Plans: Basic plans may lack advanced features.
❌ Potential Learning Curve: New users may take time to understand all functionalities.
❌ Dependence on Internet: Requires a stable internet connection to function effectively.
❌ Occasional Bugs: Some users report minor glitches that may disrupt the chat experience.
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Frequently Asked Questions
Here are some frequently asked questions about Userlike. If you have any other questions, feel free to contact us.