MindBehind is an AI chatbot platform designed to enhance customer interactions.

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4.625 reviewsG2$50.00Free version
MindBehind screenshot

Overview

MindBehind is a powerful AI tool created to assist businesses in managing customer communications seamlessly. It uses advanced machine learning to understand and respond to customer inquiries effectively. With its user-friendly interface, even those without technical skills can implement and use it easily.

This platform not only improves response times but also increases customer satisfaction by providing accurate information quickly. Businesses can customize the chatbots according to their specific needs, making it a versatile choice for any industry. MindBehind also offers analytics to help organizations track performance and improve their services.

Furthermore, MindBehind integrates well with various messaging platforms like Facebook Messenger, WhatsApp, and more. This ensures that customers can reach out through their preferred channels, making the communication process smooth and efficient.

Pricing

PlanPrice
Free$0.00 (250 Conversations Per Month)
Starter$50.00 (1000 Conversations Per Month)
Pro & BusinessContact Us

Key features

Custom Chatbots

You can create chatbots tailored to your business needs with various templates and customization options.

Multi-Platform Support

MindBehind works on different messaging platforms ensuring wide reach and easy customer interaction.

AI-Powered Responses

The AI learns and improves from interactions, providing more accurate answers over time.

Analytics Dashboard

Track chatbot performance, customer interactions, and gather useful insights to enhance your strategy.

24/7 Availability

The chatbots are available at all times, ensuring customers can get help whenever they need it.

User-Friendly Interface

Even without coding skills, you can set up and manage your chatbot easily.

Integration Capabilities

MindBehind can integrate with your existing systems and software for streamlined management.

Language Support

The platform supports multiple languages to cater to a global audience.

Pros & Cons

Pros

  • Easy to Use
  • Effective Customer Service
  • Cost-Effective
  • Customizable
  • Scalable

Cons

  • Initial Setup Time
  • Limited Free Features
  • Dependence on Internet
  • Learning Curve
  • AI Limitations

Rating Distribution

5
22 (88.0%)
4
1 (4.0%)
3
1 (4.0%)
2
0 (0.0%)
1
1 (4.0%)

Screenshots

4.6
Based on 25 reviews
Yunuscan A.Process Development Sr SpecialistSmall-Business(50 or fewer emp.)
June 1, 2022

Quick and easy way to efficiency.

What do you like best about MindBehind?

MindBehind is a no-code platform, and it is very easy to pick up and use. They are also able to support chatbots in a lot of languages, including English, Arabic, French, Turkish, and many more. Especially its simple yet effective UI design makes it available for anyone to leverage its benefits. Also, for this reason, live agents & admins do not face any difficulties while migrating from other platforms to MindBehind.

In addition, their support, developer, and designer team are very attentive and quick to answer our questions and requests.

What do you dislike about MindBehind?

There is nothing much to dislike about this product. It has proved itself to be an efficient way of managing our live customer services on multiple websites.

What problems is MindBehind solving and how is that benefiting you?

Thanks to MindBehind, we can have a virtual assistant on our websites that is active 24/7 and ready to help our customers. And during the working hours, our virtual assistant forwards users to live agents, but only when they’re needed. As the chatbot can deal with simpler questions, this increases the efficiency of our agents and enables them to deal with our customers’ problems in better ways.

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Zeynep A.Associate Product ManagerMid-Market(51-1000 emp.)
May 31, 2022

User-friendly live chat platform for customer checkout help

What do you like best about MindBehind?

The platform is very user-friendly, agent settings can be easily done and it covers pretty much all of the basic needs for a live chat. We were able to immediately start using it with a simple code snippet insertion.

What do you dislike about MindBehind?

Ther...

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Abdullah H.Manager Core ApplicationsMid-Market(51-1000 emp.)
December 29, 2022

Great team and excellent product

What do you like best about MindBehind?

Dynamic, flexible and knowledgeable skill sets are there in mind behind. We were able to crush a project deadline 3 weeks earlier than planned and could achieve it with them

What do you dislike about MindBehind?

Not much. Except that the communication is most...

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Anonymous ReviewerSmall-Business(50 or fewer emp.)
September 29, 2022

El servicio cumple con lo que se espera y tiene mucho potencial

What do you like best about MindBehind?

la visualizacion de los flujos es facil e intuitiva y facil de interpretar , lo sencillo que es vincular diferentes bot en diferentes idiomas.

What do you dislike about MindBehind?

algunas limitaciones que tiene , como por ejemplo el poder tener la oportunida...

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Şevval .Senior Business Development SpecialistMid-Market(51-1000 emp.)
July 28, 2022

Strongly Recommended!!

What do you like best about MindBehind?

I strongly recommend other companies to work with Mindbehind especially in the field of business messaging as they are experts in it. Their hard work, experience, appropriate insights and diligent attitudes became a strong contribution to our project. They are...

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Company Information

LocationIstanbul, Maslak
Founded2016
Employees5
LinkedInView Profile

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FAQ

Here are some frequently asked questions about MindBehind.

MindBehind is an AI chatbot platform that helps businesses manage customer interactions efficiently.

It uses machine learning to understand customer questions and provide appropriate responses.

Yes, you can create chatbots tailored to your business needs with various templates.

Yes, it can be used by any business in various industries to improve customer engagement.

MindBehind integrates with messaging platforms like Facebook Messenger and WhatsApp.

Yes, it offers an analytics dashboard to track performance and engagement metrics.

Yes, the chatbot is available 24/7 for customer inquiries.

Yes, you can usually try a demo version before committing to a plan.