Cliengo
Cliengo is a chatbot tool that helps businesses connect with customers easily.
Overview
Cliengo is a powerful chatbot platform designed for businesses looking to improve their customer interaction. With its user-friendly interface, it enables users to set up a chatbot on their websites in no time. The tool uses artificial intelligence to understand and respond to customer inquiries, which saves businesses valuable time and resources.
Besides simple chat functionalities, Cliengo offers integration with various tools and templates that optimize customer engagement. This means that businesses can tailor the chatbot to fit their unique needs and branding. Customers often prefer instant responses, and Cliengo provides just that, ensuring that no query goes unanswered.
Additionally, Cliengo includes features that help analyze customer interactions. These insights can help businesses understand their customers better, improve their services, and ultimately increase sales. Overall, Cliengo is an essential tool for modern businesses looking to enhance their customer communication strategy.
Key features
Easy Setup
Cliengo allows users to quickly set up a chatbot without needing technical skills, making it accessible for all businesses.
Customer Engagement
The chatbot is designed to engage customers instantly, providing answers to frequently asked questions and guiding them through the sales process.
Multi-Channel Integration
Cliengo can connect with various platforms, including social media and email, allowing businesses to manage customer interactions from one place.
Analytics Dashboard
Users can access detailed analytics that show how well the chatbot is performing and what customers are asking.
Customizable Templates
Businesses can choose from various templates to match their brand and provide a cohesive customer experience.
24/7 Availability
Cliengo offers round-the-clock customer support, ensuring that customers receive assistance whenever they need it.
Lead Generation
The chatbot can automatically capture leads and store customer information for future marketing efforts.
Visitor Tracking
Users can see who is visiting their site and how they interact with the chatbot, helping businesses tailor their approach.
Pros & Cons
Pros
- Saves Time
- User-Friendly
- Improves Customer Satisfaction
- Boosts Sales
- Cost-Effective
Cons
- Limited Personalization
- Requires Internet
- Initial Learning Curve
- Dependency on AI
- Potential Technical Issues
Feature Ratings
Based on real user reviews, here's how users rate different features of this product.
Communication
Based on 11 Cliengo reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Based on 11 reviewsBased on 11 Cliengo reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation.
Based on 11 reviewsBased on 10 Cliengo reviews. Sends automated emails to further engage clients and potential clients.
Based on 10 reviewsAllows for live chat to be enabled within the app for customer help.
Internal Use
Based on 10 Cliengo reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference.
Based on 10 reviewsBased on 11 Cliengo reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers.
Based on 11 reviewsBased on 11 Cliengo reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner.
Based on 11 reviewsBased on 11 Cliengo reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers.
Based on 11 reviewsResponses
Customize your chat workflows with rules and automations.
Control who the chatbot converses with (and when).
Has the ability to connect interlocator with a human agent when the need arises.
Can provide interlocators with menus, through which they can choose a relevant response.
Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.
Platform
Provide tools for live chat on one's website.
Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.
Has the ability to customize look and feel of chatbot to match` company branding.
Gives user the ability to analyze conversations with the chatbot and see its performance.
Allows for varying access to chatbot and admin settings, depending on user, their role, etc.
Can collect and store information from interlocators, such as email, phone number, etc.
Generative AI
Condenses long documents or text into a brief summary.
Condenses long documents or text into a brief summary.
Rating Distribution
Screenshots
User Reviews
View all reviews on G2Customizable Chatbot Integration
What do you like best about Cliengo?
I like how Cliengo's ChatBot is adaptable to any organization and the plethora of customization options it has to offer. It is also straightforward and easy to use.
What do you dislike about Cliengo?
The CRM might be too specific for some requirements and misses overall features. It's also very difficult to manage sales status and the filtered prospect list.
What problems is Cliengo solving and how is that benefiting you?
It is highly beneficial to have a flexible and nice ChatBot. I can customize it to meet my business's needs. The CRM connectivity also makes the sales process simpler.
Automate all your procedures with Cliengo
What do you like best about Cliengo?
Feel super comfortable with the real functionality of ChatBot, very useful and easy to integrate in any type of web sites, without any problems of functioning.
What do you dislike about Cliengo?
So far there is no feature that I really don`t like about Cliengo, ...
An excellent chatbot, very functional
What do you like best about Cliengo?
What I like most about Cliengo are all the options that allow me to adapt the chat to my liking and according to the interests I have, I love that you have complete control of the chat and can automate the number of options you want to do the I work much easier i...
Best chatbot in the market
What do you like best about Cliengo?
I simply love the way Cliengo allows you to set up the chatbot for your website. It let´s you customize a lot of questions and answers, so the chatbot feels almost like a real person. Also, it is very easy to get all your leads with the CRM included in Cliengo, a...
Integrate a chatbot to your website! Live chat for expedited attention of your prospects.
What do you like best about Cliengo?
My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact us through contacts in the chat, so that we can capture data from prospects that generally become customers. and th...
Company Information
Alternative Conversational Intelligence tools
FAQ
Here are some frequently asked questions about Cliengo.
Cliengo is a chatbot tool designed to help businesses interact with their customers in real time.
The Cliengo chatbot uses artificial intelligence to understand and respond to customer questions automatically.
Yes, Cliengo offers customizable templates to fit your brand's identity.
Yes, Cliengo provides round-the-clock support to your customers.
Cliengo can save time, improve customer satisfaction, and help boost sales through effective engagement.
Cliengo offers an analytics dashboard that shows customer interactions and chatbot performance.
No, Cliengo is designed for easy setup, requiring no technical skills.
Cliengo primarily operates through web platforms, so there is no dedicated mobile app.
