SOCi

As reported in 1117 SOCi reviews. Reports on the performance of social media posts and campaigns.

Based on 1146 SOCi reviews. Allows the creation, management, and scheduling of content to be shared across social media channels.

Based on 1048 SOCi reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance.

Centrally manages social media content and conversations across multiple social channels. 1111 reviewers of SOCi have provided feedback on this feature.

Provides features for managing and optimizing paid advertisements across social channels. 964 reviewers of SOCi have provided feedback on this feature.

Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. This feature was mentioned in 954 SOCi reviews.

Monitor hashtags, their trends, and analytics across all social media platforms 506 reviewers of SOCi have provided feedback on this feature.

As reported in 872 SOCi reviews. Product functionality for social advertising.

Overview of all media purchases and campaigns in a single interface. 818 reviewers of SOCi have provided feedback on this feature.

Amount and quality of inventory partner sites on which ads can be placed. 826 reviewers of SOCi have provided feedback on this feature.

Enables marketers to edit campaigns in bulk as opposed to one piece at a time. This feature was mentioned in 782 SOCi reviews.

Allows marketer to upload campaign inventory in a single batch instead of one piece at a time. 785 reviewers of SOCi have provided feedback on this feature.

Ensures marketer's ads are placed on respectable websites that won't damage brand image or reputation. This feature was mentioned in 780 SOCi reviews.

Ensures marketer's ad reach and performance is not inflated by bots or spam websites. 749 reviewers of SOCi have provided feedback on this feature.

Allows marketer to set a daily or weekly campaign budget that the ad sever uses to make appropriate bids. This feature was mentioned in 725 SOCi reviews.

Based on 769 SOCi reviews. Tools offered for creating and optimizing creative components of campaigns.

As reported in 740 SOCi reviews. Supports rich media display and video ads that involve user interaction.

Based on 714 SOCi reviews. Allows for ads to be placed in mobile apps.

Based on 725 SOCi reviews. Supports rich media mobile ads that involve user interaction.

Able to target desired audiences based on demographics and behavior variables. 825 reviewers of SOCi have provided feedback on this feature.

As reported in 757 SOCi reviews. Able to tailor ads based on consumer general region, state or designated market area (DMA).

Able to match the marketer's ad with specific content on a site or page. 772 reviewers of SOCi have provided feedback on this feature.

Based on 757 SOCi reviews. Application Programming Interface - Specification for how the application communicates with other software such as other ad servers, DSPs, DMPs, etc.

Based on 787 SOCi reviews. Able to create custom reports to cater to specific metrics and key performance indicators.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 831 SOCi reviews.

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 846 SOCi reviews.

Provides features to allow scaling for large organizations. This feature was mentioned in 770 SOCi reviews.

Allows administrators to customize to accomodate their unique process. Includes ability to create custom objetcs, fields, rules, calculations, and views. This feature was mentioned in 816 SOCi reviews.

As reported in 803 SOCi reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Provide tools for live chat on one's website. 45 reviewers of SOCi have provided feedback on this feature.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. This feature was mentioned in 49 SOCi reviews.

Based on 49 SOCi reviews. Has the ability to customize look and feel of chatbot to match` company branding.

Gives user the ability to analyze conversations with the chatbot and see its performance. This feature was mentioned in 50 SOCi reviews.

Can collect and store information from interlocators, such as email, phone number, etc. This feature was mentioned in 54 SOCi reviews.

Based on 513 SOCi reviews. Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

Allows users to export reports from the product into an .xsl, .csv, or .pdf file. This feature was mentioned in 515 SOCi reviews.

Allows marketer to add, track, and measure a multitude of social media accounts. 508 reviewers of SOCi have provided feedback on this feature.

Based on 421 SOCi reviews. Offers a white labeling service for agencies or resellers to customize platform branding.

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. This feature was mentioned in 498 SOCi reviews.

Analyzes and illustrates follower information such as demographics, location, interests, etc. This feature was mentioned in 533 SOCi reviews.

Based on 548 SOCi reviews. Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

Tracks and measures the success of paid advertising initiatives run on social media sites. 464 reviewers of SOCi have provided feedback on this feature.

Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 467 SOCi reviews.

Based on 469 SOCi reviews. Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.

Based on 700 SOCi reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.

Based on 676 SOCi reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation.

Based on 699 SOCi reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Based on 657 SOCi reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.

Based on 751 SOCi reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.

Based on 743 SOCi reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.

Helps manage social messaging and measures the full impact of social campaigns. This feature was mentioned in 757 SOCi reviews.

Based on 688 SOCi reviews and verified by the G2 Product R&D team. Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Based on 647 SOCi reviews and verified by the G2 Product R&D team. Helps establish a workflow that allows team members to communicate effectively and collaboratively.

Allows businesses to upload their location information en masse. This feature was mentioned in 94 SOCi reviews.

Product can be used on any content management system. 89 reviewers of SOCi have provided feedback on this feature.

Product is intended for specific types of content management systems. 87 reviewers of SOCi have provided feedback on this feature.

Provides analytics concerning traffic to each location. This feature was mentioned in 98 SOCi reviews.

As reported in 99 SOCi reviews. Provides data on customers and customer behavior based on location.

Based on 107 SOCi reviews. Allows customers to see a full list of all locations.

As reported in 99 SOCi reviews. Allows customers to filter locations based on products or other categories.

Based on 101 SOCi reviews. Map is supported on mobile devices.

Based on 99 SOCi reviews. Product can use geolocation to automatically point customers toward the closest location.

Based on 465 SOCi reviews. Ability to submit location data to a wide variety of digital services

Ability to submit location data to major aggregators 459 reviewers of SOCi have provided feedback on this feature.

As reported in 455 SOCi reviews. Consistently monitors search engines and directories and removes duplicate listings

Offers the ability to enhance listings with menus, photos, videos, or other rich data 474 reviewers of SOCi have provided feedback on this feature.

As reported in 493 SOCi reviews. Changes to location data are synced across listings immediately and in real time

As reported in 503 SOCi reviews. Provides data or insights into listing performance and engagement

Monitor and report on ranking in local search results 285 reviewers of SOCi have provided feedback on this feature.

Report on local citations and distribute accurate listing data to directories and search engines 297 reviewers of SOCi have provided feedback on this feature.

Optimize or automate content for Google My Business 306 reviewers of SOCi have provided feedback on this feature.

As reported in 299 SOCi reviews. Monitor online reviews and brand reputation

As reported in 306 SOCi reviews. Integrate with social media and offer management or automation tools

Based on 313 SOCi reviews. Provide insights and data visualizations from a comprehensive dashboard

Based on 1071 SOCi reviews. Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.

Based on 1041 SOCi reviews. Allows users to upload and publish brand content from a shared library.

Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. This feature was mentioned in 919 SOCi reviews.

Automates the content approval process to ensure social posts are approved by managers or clients before publishing. 939 reviewers of SOCi have provided feedback on this feature.

As reported in 985 SOCi reviews. Allows administrators to assign permissions for different users or teams to access certain platform features.

Based on 977 SOCi reviews. Provides features for creating or editing social media assets.

Based on 689 SOCi reviews. Has an official API marketing partner status with at least three closed ecosystems (i.e. Amazon, Facebook, Google, etc.) to provide access to advertising inventory that is not available through open publisher networks and exchanges.

Customize your chat workflows with rules and automations. 57 reviewers of SOCi have provided feedback on this feature.

As reported in 48 SOCi reviews. Has the ability to connect interlocator with a human agent when the need arises.

Can provide interlocators with menus, through which they can choose a relevant response. This feature was mentioned in 51 SOCi reviews.

Based on 112 SOCi reviews. Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

As reported in 114 SOCi reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings

Offers pre-built templates for creating surveys with different audiences or use cases 110 reviewers of SOCi have provided feedback on this feature.

As reported in 110 SOCi reviews. Provides tools for distributing surveys through email, SMS, social media, etc.

As reported in 105 SOCi reviews. Helps create more intelligent surveys based on respondent's actions and answers

Allows users to customize survey colors, logos, and URLs to match company branding 104 reviewers of SOCi have provided feedback on this feature.

As reported in 107 SOCi reviews. Provides tools to visualize and analyze data

Based on 107 SOCi reviews. Allows integration with third -party reporting and business intelligence applications

As reported in 107 SOCi reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file

Allows administrators to set permissions on viewing, filtering, or sharing survey results 108 reviewers of SOCi have provided feedback on this feature.

As reported in 501 SOCi reviews. Allows users to generate text based on a text prompt.