Engati Chatbot Platform
Engati is a user-friendly chatbot platform that helps businesses engage with customers effectively.
🏷️ Price not available
- Overview
- Pricing
- Features
- Pros
- Cons
Overview
Engati Chatbot Platform is designed to enhance communication between businesses and their customers. It harnesses the power of artificial intelligence to create chatbots that are easy to set up and use. Users can deploy these chatbots across multiple channels, making them versatile for various business needs.
With its no-code interface, Engati allows users without technical knowledge to build and customize their chatbots. This ease of use means that companies of all sizes can implement chatbots quickly and efficiently. Additionally, Engati supports over 14 languages, making it a global solution for customer interaction.
Furthermore, the platform offers powerful analytics tools that help businesses understand customer behavior. By analyzing conversations and engagements, companies can improve their services and tailor their offerings to meet customer needs better. Engati aims to streamline customer service and improve overall user experience.
Pricing
| Plan | Price | Description |
|---|---|---|
| Starter | Free Trial | Free Forever. Unlimited conversations up to 50 MAU |
| Professional | Contact Us | Unlimited conversations up to 500 MAU + 1 agent |
| Business | Contact Us | Unlimited conversations up to 2000 MAU + 5 agents |
| Enterprise | Contact Us | Unlimited conversations up to 10,000 + 7 agents |
Key Features
🎯 Multi-Channel Support: Connect with customers on various platforms like Facebook, WhatsApp, and websites, ensuring seamless interaction.
🎯 No-Code Interface: Build and deploy chatbots without any programming skills, making it accessible to everyone.
🎯 AI-Powered Conversations: Engage customers with intelligent responses that learn from past interactions for better accuracy.
🎯 Multi-Language Support: Communicate in over 14 languages, catering to a diverse global audience.
🎯 Analytics Dashboard: Track interactions and performance metrics to understand customer engagement and improve services.
🎯 Customizable Templates: Choose from various ready-to-use templates to create your chatbot quickly.
🎯 Integration with Other Tools: Easily integrate with third-party applications like CRM systems and payment gateways.
🎯 24/7 Customer Support: Get reliable assistance anytime to resolve any issues promptly.
Pros
✔️ User-Friendly: The no-code interface makes it easy for non-tech users to build chatbots.
✔️ Versatile: Supports various channels, ensuring customers can reach businesses on their preferred platforms.
✔️ Global Reach: Multi-language support allows businesses to communicate with customers worldwide.
✔️ Customizable: Users can tailor chatbots to fit their specific business needs effectively.
✔️ Strong Analytics: The insights provided by the analytics dashboard help improve customer engagement significantly.
Cons
❌ Limited Free Tier: The free version has limited features, which may not be sufficient for larger businesses.
❌ Learning Curve: Some users may still find it challenging to explore all features available.
❌ Occasional Glitches: Users have reported occasional bugs that may disrupt chatbot functionalities.
❌ Integration Complexity: Some integrations may require additional technical support, even with no-code solutions.
❌ Pricing: The paid plans may be a bit high for small businesses just starting with chatbots.
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Frequently Asked Questions
Here are some frequently asked questions about Engati Chatbot Platform. If you have any other questions, feel free to contact us.