WotNot is a smart tool for creating chatbots easily.

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WotNot screenshot

Overview

WotNot helps businesses by allowing them to build chatbots without needing to write code. This means even those without tech skills can make chatbots for their websites or apps. The tool is user-friendly and offers many features to customize chatbots as per the needs of different businesses.

With WotNot, companies can engage with customers in real-time. The chatbots can answer questions, provide support, and even help in sales. This makes the customer experience smoother and can lead to happier clients. Additionally, the platform provides insights that help in understanding customer behavior.

Overall, WotNot is a great solution for anyone looking to improve customer communication. It takes the hassle out of creating chatbots, making it easy to connect with clients anytime. With its various options, businesses can easily tailor interactions to meet their needs.

Pricing

PlanPrice
Starter$99.00 (Per Month)
Premium$299.00 (Per Month)
Ultimate$899.00 (Per Month)
EnterpriseContact Us

Key features

No Coding Required

Users can build chatbots without any programming skills.

Customizable Templates

WotNot offers many templates that can be adjusted to fit different business needs.

Real-time Customer Engagement

Chatbots can interact with customers instantly, promoting a better experience.

Multichannel Support

WotNot allows chatbots to operate on different platforms including websites, WhatsApp, and Facebook.

Analytics Dashboard

The analytics feature helps businesses track performance and understand user behavior.

AI-Powered Responses

Chatbots use artificial intelligence to provide accurate answers to customer questions.

Integrations

WotNot easily connects with various tools and apps like CRM systems, enhancing functionality.

24/7 Availability

Chatbots can work around the clock, ensuring customer support is always available.

Pros & Cons

Pros

  • User-Friendly
  • Cost-Effective
  • Versatile
  • Fast Setup
  • Continuous Improvement

Cons

  • Learning Curve
  • Limited Free Plan
  • Dependence on Internet
  • Customization Limits
  • Support Times

Feature Ratings

Based on real user reviews, here's how users rate different features of this product.

Communication

Pop-up Chat93%

Based on 15 WotNot reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Based on 15 reviews
Notifications90%

As reported in 17 WotNot reviews. Delivers notifications to both sides of the conversation.

Based on 17 reviews
Targeted Emails85%

Sends automated emails to further engage clients and potential clients. This feature was mentioned in 14 WotNot reviews.

Based on 14 reviews
In-App Messaging86%

Based on 14 WotNot reviews. Allows for live chat to be enabled within the app for customer help.

Based on 14 reviews
Co-Browsing88%

As reported in 13 WotNot reviews. Allows agents to join a customer's browser session and navigate through the website with them.

Based on 13 reviews

Internal Use

Customization91%

As reported in 16 WotNot reviews. Allows users to customize chat colors, text, logos, and branding.

Based on 16 reviews
Conversation Archiving94%

Archives conversations in a separate location for later reference. This feature was mentioned in 15 WotNot reviews.

Based on 15 reviews
Lead Development96%

Enables employees to denote potential customers. This feature was mentioned in 15 WotNot reviews.

Based on 15 reviews
Knowledge Base88%

Establishes a knowledge base for employee reference during conversations. This feature was mentioned in 16 WotNot reviews.

Based on 16 reviews
Team Inbox88%

As reported in 14 WotNot reviews. Provides a central location for help requests, helping employees respond sooner.

Based on 14 reviews
Customer Profiles83%

Allows for the creation of profiles for contacts and customers. This feature was mentioned in 15 WotNot reviews.

Based on 15 reviews

Responses

Customization90%

Customize your chat workflows with rules and automations. This feature was mentioned in 32 WotNot reviews.

Based on 32 reviews
Control92%

Control who the chatbot converses with (and when). 32 reviewers of WotNot have provided feedback on this feature.

Based on 32 reviews
Route To Human91%

Has the ability to connect interlocator with a human agent when the need arises. 26 reviewers of WotNot have provided feedback on this feature.

Based on 26 reviews
Menu bars87%

As reported in 27 WotNot reviews. Can provide interlocators with menus, through which they can choose a relevant response.

Based on 27 reviews
Drip sequences85%

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. This feature was mentioned in 25 WotNot reviews.

Based on 25 reviews

Platform

Live chat95%

Provide tools for live chat on one's website. 28 reviewers of WotNot have provided feedback on this feature.

Based on 28 reviews
Integrations93%

As reported in 26 WotNot reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Based on 26 reviews
Branding91%

Has the ability to customize look and feel of chatbot to match` company branding. 27 reviewers of WotNot have provided feedback on this feature.

Based on 27 reviews
Analytics88%

Based on 29 WotNot reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.

Based on 29 reviews
A/B testing81%

Based on 24 WotNot reviews. Allows users to test the efficacy of various responses through A/B testing.

Based on 24 reviews
Role-based access88%

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 22 reviewers of WotNot have provided feedback on this feature.

Based on 22 reviews
Collection of information91%

Based on 27 WotNot reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Based on 27 reviews

Generative AI

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text-to-Speech

Simulates human-like speech from text inputs.

Rating Distribution

5
70 (79.5%)
4
18 (20.5%)
3
0 (0.0%)
2
0 (0.0%)
1
0 (0.0%)

Screenshots

4.6
Based on 88 reviews
Tobias Z.IHK Certified AI Manager / Project ManagerSmall-Business(50 or fewer emp.)
June 11, 2024

WotNot offers Simplicity and Excellence

What do you like best about WotNot?

The Plattform ist easy to use and under constant improvement. The Team behind WotNot.io offers excellence customer support leaving to question unanswered. We see WotNot as a powerful ally on our road to longterm automation and AI Integration, while maintaining GDPR compliance.

What do you dislike about WotNot?

Using WotNot for over a year now we have not encountered any issues thata could not be fixed by sending a short support ticket request.

What problems is WotNot solving and how is that benefiting you?

Handling large amouts of tickets in support and filtering request based on it's input as well as answeing a majority of the automatically

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Santiago A.Operations/IT ManagerSmall-Business(50 or fewer emp.)
November 30, 2023

Clean UI and Easy to use

What do you like best about WotNot?

I'm a developer and the way WotNot's easy to use interface works is very impressive. The ease of implementation and integration by just copying and pasting some simple html is nice.

One of the features I really like is the way you can train the AI model. Just add...

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Dan K.Small-Business(50 or fewer emp.)
November 24, 2023

WotNot stands out from the pack

What do you like best about WotNot?

I’m a Senior Content Designer consulting for some of the largest companies on the planet. I’ve been going through the AI learning curve on various projects checking out a variety of chatbot platforms. My goal was to have a few to recommend to the companies that I ...

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Tawa A.Data Automation AnalystSmall-Business(50 or fewer emp.)
November 14, 2023

An Exceptional Chatbot Platform with Seamless Integration

What do you like best about WotNot?

WotNot has exceeded my expectations in building and deploying chatbots, especially with the seamless integration of ChatGPT for enhanced conversational capabilities.WotNot offers an exceptional user experience, making it effortless for beginners, with smooth imple...

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Anonymous ReviewerMid-Market(51-1000 emp.)
April 19, 2024

Easy to use Chatbot Generator with an Excellent Support Staff at the Ready

What do you like best about WotNot?

Up and running with a usable Chatbot within hours. The AI Studio makes training new documents a ease. Deploying changes is instantaneous. Support staff is top notch.

What do you dislike about WotNot?

It would be helpful to have change logging and rollback capa...

Read full review on G2 →

Company Information

LocationAhmedabad, Gujarat
Founded2018
Employees29
Twitter@wotnot
LinkedInView Profile

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FAQ

Here are some frequently asked questions about WotNot.

WotNot is a platform that allows users to create chatbots easily without needing coding skills.

Yes, WotNot can be integrated into websites for real-time customer interaction.

Absolutely! WotNot is designed to work for businesses of all sizes, including small ones.

WotNot works on websites, WhatsApp, Facebook, and more, allowing multichannel support.

No, WotNot is created for everyone, so you can build chatbots without any tech knowledge.

WotNot engages customers in real-time, answering questions and providing assistance 24/7.

Yes, WotNot provides templates that you can customize to meet your business needs.

WotNot offers an analytics dashboard to track chatbot performance and understand customer behavior.