ManyChat

Based on 30 Manychat reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.

Based on 29 Manychat reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Based on 26 Manychat reviews and verified by the G2 Product R&D team. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

System provides sufficient customization to meet business requirements

As reported in 11 Manychat reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Based on 32 Manychat reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

As reported in 10 Manychat reviews. Enables users to view and transact business with the same content in multiple languages and currencies.

Based on 23 Manychat reviews and verified by the G2 Product R&D team. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

Based on 29 Manychat reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Based on 26 Manychat reviews and verified by the G2 Product R&D team. Allows adminstrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

Based on 31 Manychat reviews and verified by the G2 Product R&D team. Create and design emails with an editor; manage templates; personalize dynamically

Based on 30 Manychat reviews and verified by the G2 Product R&D team. Create targeted lists, schedule and manage bulk email sending.

Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. 13 reviewers of Manychat have provided feedback on this feature.

Based on 29 Manychat reviews and verified by the G2 Product R&D team. Set up automated nurturing emails based on events, online activities, and lead scores

Based on 35 Manychat reviews and verified by the G2 Product R&D team. Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.

Based on 37 Manychat reviews and verified by the G2 Product R&D team. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.

Based on 27 Manychat reviews and verified by the G2 Product R&D team. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.

Based on 40 Manychat reviews and verified by the G2 Product R&D team. Support mobile-optimized emails, online forms, and landing pages.

Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords. 14 reviewers of Manychat have provided feedback on this feature.

Based on 38 Manychat reviews and verified by the G2 Product R&D team. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.

Based on 15 Manychat reviews. Data quality consists of deduplication, cleansing, and appending your marketing database.

Based on 36 Manychat reviews and verified by the G2 Product R&D team. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.

Based on 32 Manychat reviews and verified by the G2 Product R&D team. Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.

Based on 34 Manychat reviews and verified by the G2 Product R&D team. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.

Based on 32 Manychat reviews and verified by the G2 Product R&D team. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.

Based on 35 Manychat reviews and verified by the G2 Product R&D team. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.

Based on 32 Manychat reviews and verified by the G2 Product R&D team. Sync lead, contact, account, and opportunity information with your CRM system.

Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI. 14 reviewers of Manychat have provided feedback on this feature.

Based on 32 Manychat reviews and verified by the G2 Product R&D team. Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.

Based on 30 Manychat reviews and verified by the G2 Product R&D team. Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.

Based on 12 Manychat reviews. Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.

Based on 13 Manychat reviews. Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.

As reported in 13 Manychat reviews. Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.

Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets. 12 reviewers of Manychat have provided feedback on this feature.

Based on 38 Manychat reviews and verified by the G2 Product R&D team. Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.

Based on 37 Manychat reviews and verified by the G2 Product R&D team. Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time

Based on 38 Manychat reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.

Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity. This feature was mentioned in 15 Manychat reviews.

Based on 33 Manychat reviews and verified by the G2 Product R&D team. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.

Based on 31 Manychat reviews and verified by the G2 Product R&D team. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.

Based on 11 Manychat reviews. Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.

Based on 56 Manychat reviews and verified by the G2 Product R&D team. Mapped-out responses for conversations.

Based on 53 Manychat reviews and verified by the G2 Product R&D team. Artificial intelligence (AI) and chatbot involvement.

Based on 61 Manychat reviews and verified by the G2 Product R&D team. Live human component of conversations.

Based on 54 Manychat reviews and verified by the G2 Product R&D team. Quality of interface for designing and customizing conversation maps.

Based on 62 Manychat reviews and verified by the G2 Product R&D team. Conversations enacted over social media.

Based on 51 Manychat reviews and verified by the G2 Product R&D team. Conversations enacted through embedding or pop-ups on websites.

Based on 33 Manychat reviews and verified by the G2 Product R&D team. Conversations enacted through text message (SMS).

Conversations enacted through voice assistants. This feature was mentioned in 13 Manychat reviews.

Based on 27 Manychat reviews and verified by the G2 Product R&D team. Conversations enacted through other channels.

Based on 53 Manychat reviews and verified by the G2 Product R&D team. Overall quality of customer targeting based on needs or situations.

Based on 52 Manychat reviews and verified by the G2 Product R&D team. Creation and modification of customer profiles based on conversations.

Based on 55 Manychat reviews and verified by the G2 Product R&D team. Reporting based around specific and overall conversation results.

Based on 54 Manychat reviews and verified by the G2 Product R&D team. Capture and organization of leads from conversations.

Based on 58 Manychat reviews and verified by the G2 Product R&D team. Success rate of conversations leading to customer purchases.

Based on 11 Manychat reviews and verified by the G2 Product R&D team. Enables users to send mass text message campaigns

Facilitates two-way text messaging to encourage consumer engagement and loyalty

Based on 11 Manychat reviews and verified by the G2 Product R&D team. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time

Based on 13 Manychat reviews and verified by the G2 Product R&D team. Provides automatic text message replies to recipients

Provides automatic URL shortening to use less characters via text

Sends out multimedia via text messages, such as coupons, pictures, and audio

Offers features for personalizing text messages based on customer information or past behavior

Based on 11 Manychat reviews and verified by the G2 Product R&D team. Provides pre-built or customizable performance reports

Based on 13 Manychat reviews and verified by the G2 Product R&D team. Automates tasks and features for added convenience

Facilitates the integration of text messaging into existing business applications through an SMS gateway API

Manages multiple types of social content such as text, documents, videos, and images

Allows users to migrate content and product data from other systems such as Product information Management (PIM)

Include workflows and rules for content sharing and publishing

Provide features or integrate with sfotware to manage user-generated content (UGC)

Allows users to live stream content, which can be recorded and replayed on demand

Support engagement on multiple channels such as email, phone, and in-store

Provide pesonalization options such as dynamic templates, localized content, amd recommendations

Provides chatbots and intelligent assistants for conversational commerce

Include rules and workflows for moderation of social engagement

Provide coupons or discounts that are available exclusively on social media

Manage shoppable content such as images or videos that buyers can click to access a store

Utilize augmented reality (AR) and virtual reality (VR) technology to engage with social media users

Create social stores and customizable branded landing pages

Analyze social media sales to determine which products sell better

Monitor social media interactions to identify consumer trends

Track the performance of marketing campaigns and social media advertising