Frankly
Frankly helps businesses gather honest feedback from their customers.
🏷️ Price not available
- Overview
- Pricing
- Features
- Pros
- Cons
Overview
Frankly is a platform designed to gather real-time feedback from customers in a simple and effective way. It allows businesses to understand how customers feel about their products or services, helping them make informed decisions for improvement. With a user-friendly interface, Frankly makes it easy for companies of all sizes to collect valuable insights and engage their audience.
The platform combines various feedback collection tools that are intuitive and simple to set up. Users can create surveys, polls, and feedback forms that can be tailored to their specific needs. Additionally, the collected data is presented in clear reports, making it easy to analyze trends and customer sentiment over time.
In today's fast-paced market, staying connected with customers is vital. Frankly empowers businesses to not just listen to, but actively respond to their customers’ needs. This leads to better relationships, increased loyalty, and ultimately, business growth.
Pricing
| Plan | Price | Description |
|---|
Key Features
🎯 User-Friendly Interface: Easy to navigate with straightforward options for creating surveys and polls.
🎯 Real-Time Feedback: Get immediate insights from customers which helps in making rapid improvements.
🎯 Customizable Surveys: Tailor surveys to meet specific requirements, ensuring relevant questions are asked.
🎯 Data Visualization: Clear and engaging reports that showcase the data in an easy-to-understand format.
🎯 Mobile Compatibility: Access and respond to feedback on-the-go through mobile devices.
🎯 Multiple Language Support: Reach a wider audience with surveys available in different languages.
🎯 Integration Capabilities: Connect with other tools and platforms for seamless feedback management.
🎯 Anonymity Options: Allow customers to provide honest feedback without any pressure.
Pros
✔️ Easy to Use: Frankly's intuitive design makes it simple for anyone to set up and use.
✔️ Real-Time Insights: Immediate data collection helps businesses make quick decisions.
✔️ Versatile Tools: Offers a variety of feedback options like surveys, polls, and forms.
✔️ Responsive Support: The customer service team is readily available to assist users.
✔️ Valuable Insights: Helps businesses understand customer satisfaction and areas for improvement.
Cons
❌ Pricing Concerns: Some users may find the subscription costs to be a bit high depending on their budget.
❌ Limited Features in Basic Plan: Essential features may be restricted in lower-tier plans.
❌ Learning Curve: Although user-friendly, some advanced features may take time to learn.
❌ Dependence on Internet: Requires a stable internet connection for optimal performance.
❌ Customization Limitations: Certain users may feel that customization options are not extensive enough.
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Frequently Asked Questions
Here are some frequently asked questions about Frankly. If you have any other questions, feel free to contact us.