Zaion is an innovative platform designed to streamline your workflow.

Visit Website
ZAIon screenshot

Overview

Zaion is a powerful tool that helps businesses improve their productivity. By combining advanced technology with user-friendly features, it offers a unique solution for project management. This platform is suitable for various industries, making it a versatile choice for teams of all sizes.

Key features

User-Friendly Interface

Zaion has an easy-to-navigate design, allowing users to get started quickly without a steep learning curve.

Real-Time Collaboration

Team members can work together simultaneously, making updates and sharing feedback instantly.

Task Management

Users can create, assign, and track tasks efficiently, ensuring everyone knows their responsibilities.

Reporting Tools

Zaion provides detailed analytics and reports, helping teams understand their progress and improve performance.

Integrations

The platform seamlessly connects with other tools, allowing users to pull data from various sources for better insights.

Mobile Access

With mobile support, users can stay connected and manage tasks on-the-go.

Customizable Templates

Teams can choose from pre-designed templates tailored to their specific needs, boosting efficiency.

Security Features

Zaion prioritizes user data protection with advanced security measures to safeguard sensitive information.

Pros & Cons

Pros

  • Enhanced Productivity
  • Cost-Effective
  • Strong Customer Support
  • Scalability
  • Automation Features

Cons

  • Learning Curve
  • Limited Offline Access
  • Customization Limitations
  • Price Increases
  • Occasional Downtime

Rating Distribution

5
6 (100.0%)
4
0 (0.0%)
3
0 (0.0%)
2
0 (0.0%)
1
0 (0.0%)
4.8
Based on 6 reviews
Daniel M.Project Manager for Digitalization and Contact Center AutomationEnterprise(> 1000 emp.)
June 1, 2021

An agile, friendly and reliable partner over the past years

What do you like best about Zaion?

I particularly appreciate the flexibility of this innovative provider. Together we have managed to be permanently available for our customers with little waiting time. Especially in times of crisis and rapidly changing conditions, this technology creates stability and security.

What do you dislike about Zaion?

A clear upward trend in terms of resources and IT capacity is noticeable. Zaion's communication could be more active / proactive in parts.

Recommendations to others considering Zaion:

I definitely recommend giving it a try and exploring the technical possibilities of the bot with Zaion. Constant availability, cost savings and also the possibility of mapping complex issues via voice bot are an immense competitive advantage.

What problems is Zaion solving and how is that benefiting you?

Zaion's Call bot enabled us to automate a significant part of the call volume. It is used for various use cases. Among other things, complex tasks such as authorization and coverage checks have to be performed. Call volumes are usually not distributed homogeneously over a certain period of time. In addition to cost savings, this technology helps to cope with peaks without causing longer waiting times for the customer.

Read full review on G2 →
Anonymous ReviewerMid-Market(51-1000 emp.)
July 12, 2021

A reliable partner

What do you like best about Zaion?

We work together with Zaion to set realistic targets and achieve those . I have been working very closely with a wonderfull project manager, reacting fast to our requests and offering a wide range of suggestions to improve and enrich our callbot.

What do you disli...

Read full review on G2 →
Charlotte G.Directrice Indemnisation et ServicesEnterprise(> 1000 emp.)
May 19, 2021

An agile and reliable partner

What do you like best about Zaion?

Zaion helped us durung the first covid crisis by setting up within 5 days a callbot when we where unable to answer tthe phone. They are smart, reactive , reliable and customer centric, a great partner to work with !

What do you dislike about Zaion?

no downsides, e...

Read full review on G2 →
Frédéric R.Chef de projet Relation SociétaireEnterprise(> 1000 emp.)
July 1, 2021

An available, reliable and professional partner

What do you like best about Zaion?

I appreciate yhe availability of teams, the quality and fluidity of exchanges.

We have been working together for more than a year by the method of small steps and continuous improvement.

What do you dislike about Zaion?

No downsides. For each situation : one solut...

Read full review on G2 →
David S.Contact Center Automation - Group Project Manager
April 23, 2021

Efficiency

What do you like best about Zaion?

As a startup they work in an agile mode with a high intrest on the Customers needs. I appreciate their international deployment of their solutions.

What do you dislike about Zaion?

They should inform in a most efficient way how their digital solutions are improvin...

Read full review on G2 →

Company Information

LocationParis, FR
Founded2017
Employees93
Twitter@zaion
LinkedInView Profile

Alternative Conversational Intelligence tools

FAQ

Here are some frequently asked questions about ZAIon.

Zaion is a platform designed to help teams manage projects and collaborate efficiently.

Yes, Zaion allows for real-time collaboration, so team members can work together simultaneously.

Absolutely! Zaion offers plans that cater to the needs of small businesses and large enterprises alike.

Yes, Zaion has mobile support, enabling users to access their projects on smartphones and tablets.

Zaion uses advanced security measures to protect user data and ensure privacy.

Yes, Zaion supports integrations with various software, enhancing its functionality.

Yes, Zaion provides customer support for users who need assistance with the platform.

Zaion offers detailed analytics reports to help you track performance and progress.