Botsonic is a powerful AI tool for creating chatbots effortlessly.

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Overview

Botsonic is a leading chatbot development tool designed for users of all experience levels. It simplifies the process of building chatbots, making it accessible for businesses and individuals. With Botsonic, you can create custom chatbots quickly and efficiently, without the need for extensive coding knowledge.

Pricing

PlanPriceDescription
Business$40.83 (3000 No. of Messages Per Month)Priced at $49/month or $40.83/month when billed annually, this plan is perfect for small to medium businesses.
EnterpriseStarting at $800.00 (25000 Messages Per Month)-

Key features

Easy-to-Use Interface

Botsonic provides an intuitive user interface that allows anyone to build a chatbot without needing technical skills.

Customizable Templates

The platform offers various templates tailored for different industries, so users can easily start with a framework.

Multilingual Support

Botsonic can create chatbots that understand multiple languages, making it a great choice for global businesses.

Integration Capabilities

Users can integrate Botsonic with popular platforms like Slack, Facebook Messenger, and WhatsApp to reach their audience where they are.

AI-Powered Responses

The system uses advanced AI to generate smart and relevant responses to user queries.

Analytics Dashboard

Users have access to a built-in analytics dashboard that tracks chatbot performance and user interactions.

Cloud-Based Solution

Being cloud-based, Botsonic allows users to manage their chatbots from anywhere with an internet connection.

Regular Updates

The Botsonic team constantly updates the platform, adding new features and improving existing ones to enhance user experience.

Pros & Cons

Pros

  • User-Friendly
  • Time-Saving
  • Affordable Pricing
  • Excellent Customer Support
  • Scalable Solution

Cons

  • Limited Customization
  • Steeper Learning Curve for Complex Features
  • Requires Internet Connection
  • Occasional Bugs
  • Limited Free Version

Feature Ratings

Based on real user reviews, here's how users rate different features of this product.

Self-Service Experience

Knowledge Base89%

Provides a repository of information that can be used by those seeking support. This feature was mentioned in 11 Botsonic reviews.

Based on 11 reviews
Searchable Articles88%

Based on 11 Botsonic reviews. Makes articles in the knowledge base searchable on the web.

Based on 11 reviews
Community Forums83%

As reported in 11 Botsonic reviews. Enables users to engage with other users to solve common issues.

Based on 11 reviews
Mobile Optimization88%

Optimizes the customer self-service experience on mobile devices 11 reviewers of Botsonic have provided feedback on this feature.

Based on 11 reviews
Personalization91%

Gives the user targeted, personalized results based on their activity or preferences This feature was mentioned in 11 Botsonic reviews.

Based on 11 reviews

Self-Service Platform

Branding85%

Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. 11 reviewers of Botsonic have provided feedback on this feature.

Based on 11 reviews
Automation86%

Based on 11 Botsonic reviews. Automates some or all operation related tasks

Based on 11 reviews
Artificial Intelligence91%

Utilizes artificial intelligence to improve workflows or customer experiences 11 reviewers of Botsonic have provided feedback on this feature.

Based on 11 reviews
Integrations82%

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools This feature was mentioned in 11 Botsonic reviews.

Based on 11 reviews

Responses

Customization88%

Based on 60 Botsonic reviews. Customize your chat workflows with rules and automations.

Based on 60 reviews
Control87%

As reported in 60 Botsonic reviews. Control who the chatbot converses with (and when).

Based on 60 reviews
Route To Human80%

Based on 60 Botsonic reviews. Has the ability to connect interlocator with a human agent when the need arises.

Based on 60 reviews
Menu bars84%

Can provide interlocators with menus, through which they can choose a relevant response. 59 reviewers of Botsonic have provided feedback on this feature.

Based on 59 reviews
Drip sequences82%

Based on 56 Botsonic reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Based on 56 reviews

Platform

Live chat82%

Based on 59 Botsonic reviews. Provide tools for live chat on one's website.

Based on 59 reviews
Integrations84%

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. 59 reviewers of Botsonic have provided feedback on this feature.

Based on 59 reviews
Branding85%

Based on 58 Botsonic reviews. Has the ability to customize look and feel of chatbot to match` company branding.

Based on 58 reviews
Analytics85%

Based on 56 Botsonic reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.

Based on 56 reviews
Role-based access80%

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. This feature was mentioned in 57 Botsonic reviews.

Based on 57 reviews
Collection of information86%

Based on 56 Botsonic reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Based on 56 reviews

Rating Distribution

5
70 (79.5%)
4
14 (15.9%)
3
3 (3.4%)
2
1 (1.1%)
1
0 (0.0%)

Screenshots

4.6
Based on 88 reviews
Bradley B.Full-time lecturerMid-Market(51-1000 emp.)
September 3, 2024

Amazing - Simple - Effective

What do you like best about Botsonic?

I used Botsonic to build my chatbot, and I was impressed by its user-friendly interface and powerful features. The platform makes it easy to design and deploy a bot without needing extensive coding knowledge. The customization options are robust, allowing for a personalized user experience that aligns with specific needs. The integration with various platforms is seamless, making it convenient to use across different channels. Overall, Botsonic is an excellent tool for anyone looking to create a responsive and effective chatbot.

What do you dislike about Botsonic?

N/A

Nothing really stood out as yet might update later

What problems is Botsonic solving and how is that benefiting you?

I havent yet tested the whole bot yet

Read full review on G2 →
Roberto M.freelancerSmall-Business(50 or fewer emp.)
September 27, 2024

Easy to use

What do you like best about Botsonic?

I liked it. It's easy to use, simple to set up guidelines, and straightforward to integrate. From what I've tested, it performs really well compared to many other solutions (though not all).

What do you dislike about Botsonic?

One thing I'm a bit concerned abou...

Read full review on G2 →
Deb S.FounderSmall-Business(50 or fewer emp.)
April 4, 2024

Very impressive chatbot creator

What do you like best about Botsonic?

I figured out how to configure the Botsonic chatbot very easily. I uploaded numerous files for it to use, gave it some instructions, tried it out, tweaked, and now it's live on my website. The Inbox-to-FAQ feature is really novel, and I've used it numerous times...

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Tamas G.FounderSmall-Business(50 or fewer emp.)
July 15, 2024

I think i found the right tool

What do you like best about Botsonic?

It is the easiest chatbot that also has ai features to implement. I have been trying more than 15 chatbots in the past week and all of them were a headache, but not this one. Would totally recommend implementing it. I asked the customer support for help and they...

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agbor a.Deputy Director Department of Academic AffairsMid-Market(51-1000 emp.)
March 7, 2024

Botsonic UX/UI Review

What do you like best about Botsonic?

This is by far the easiest-to-use bot-creating application. in just minutes I was able to not only create my chatGPT-based, bot but also integrate it into my website. the tain and use also works smoothly

What do you dislike about Botsonic?

The packages could be...

Read full review on G2 →

Company Information

LocationSan Francisco, US
Founded2021
Employees98
LinkedInView Profile

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FAQ

Here are some frequently asked questions about Botsonic.

Botsonic is a user-friendly platform that allows anyone to create chatbots quickly and easily.

No, Botsonic is designed for users with any level of experience, including those with no coding skills.

Yes, Botsonic supports integration with platforms like Facebook Messenger, Slack, and WhatsApp.

Yes, Botsonic offers a free version, but it has limitations compared to paid plans.

Botsonic provides an analytics dashboard where you can monitor your chatbot's interactions and performance.

Yes, Botsonic supports multiple languages, allowing you to create chatbots for different regions.

Botsonic offers various templates designed for different industries such as e-commerce, healthcare, and customer service.

Botsonic frequently updates its platform with new features and improvements to enhance user experience.