Overview
Persana.ai is an innovative tool designed to enhance communication between businesses and their customers. It leverages advanced artificial intelligence to provide quick and accurate responses to customer inquiries, making it an essential asset for any modern business. With its user-friendly interface and powerful capabilities, Persana.ai helps organizations save time and improve customer satisfaction.
This platform not only offers chat features but also integrates into various messaging apps, ensuring that businesses can meet their customers where they are. Persana.ai continually learns and adapts to deliver even better support over time. As a result, users frequently report increased engagement and conversion rates.
In the fast-paced world of customer service, Persana.ai stands out by offering real solutions to common challenges. Whether through automating responses or guiding customers through complex queries, this tool enables teams to focus more on strategic priorities. It's not just about answering questions; it's about building lasting relationships.
Key features
24/7 Customer Support
Provides round-the-clock assistance, ensuring customers receive help any time they need it.
Multi-Channel Integration
Connects seamlessly with popular messaging platforms, including WhatsApp, Facebook Messenger, and more.
AI-Powered Chatbot
Uses artificial intelligence to understand and respond to customer queries accurately and quickly.
Customizable Responses
Allows businesses to set specific responses for frequently asked questions, saving time and ensuring consistency.
Analytics Dashboard
Offers insights into customer interactions, helping businesses understand trends and improve services.
Easy Setup
Designed for a quick and hassle-free installation process, making it accessible to businesses of all sizes.
Language Support
Capable of handling multiple languages, making it suitable for international businesses.
User-Friendly Interface
Designed to be easy to navigate, ensuring that team members can use it without extensive training.
Pros & Cons
Pros
- Improves Response Time
- Increases Customer Satisfaction
- Saves Time
- Boosts Engagement
- Scalable Solution
Cons
- Limited to Text Input
- Initial Setup May Require Time
- Dependency on Internet
- AI Limitations
- Potential Miscommunication
Feature Ratings
Based on real user reviews, here's how users rate different features of this product.
Data Availability
As reported in 14 Persana AI reviews. Does this product have the amount of contact data you require? Contact data includes a persons company, role, experience, email, telephone, etc.
Based on 14 reviewsBased on 14 Persana AI reviews. Does this product have the amount of company data you require? Company data includes data on companies leadership, financials, industry, products, etc.
Based on 14 reviewsDoes this product offer industry research data that you require? This feature was mentioned in 14 Persana AI reviews.
Based on 14 reviewsBased on 14 Persana AI reviews. Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used
Based on 14 reviewsData Accuracy
How accurate and up to date is the contact data? 14 reviewers of Persana AI have provided feedback on this feature.
Based on 14 reviewsHow accurate and up to date is the company data? 14 reviewers of Persana AI have provided feedback on this feature.
Based on 14 reviewsHow accurate and up to date is the technographic data? This feature was mentioned in 13 Persana AI reviews.
Based on 13 reviewsFeatures
Based on 13 Persana AI reviews. Ability to create targeted contact lists.
Based on 13 reviewsIntegrations to popular CRM/Marketing automation software to enable sales/marketing team members to view contact and company data from within the CRM/Marketing automation software. 13 reviewers of Persana AI have provided feedback on this feature.
Based on 13 reviewsAbility to clean/enrich existing data that is maintained in other systems 14 reviewers of Persana AI have provided feedback on this feature.
Based on 14 reviewsBased on 14 Persana AI reviews. Functionality to filter or segment data from within sales intelligence software
Based on 14 reviewsAs reported in 14 Persana AI reviews. Offers search tools that allow users to find the data they need quickly
Based on 14 reviewsAlerts you to changes happening to industries, companies and people you follow 12 reviewers of Persana AI have provided feedback on this feature.
Based on 12 reviewsBased on 12 Persana AI reviews. Find the people you know that can introduce you to contacts at prospects
Based on 12 reviewsBased on 12 Persana AI reviews. Provides ability to create the reports that meet your business requirements
Based on 12 reviewsBased on 12 Persana AI reviews. Provides ability to message contacts directly from within the sales intelligence software
Based on 12 reviewsPlatform
As reported in 11 Persana AI reviews. Allows orgainizations multi-national organizations to use tool effectively accross multiple languages and currencies
Based on 11 reviewsGrant access to select data, features, objects, etc. based on the users, user role, groups, etc. 12 reviewers of Persana AI have provided feedback on this feature.
Based on 12 reviewsSoftware is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 12 Persana AI reviews.
Based on 12 reviewsBased on 11 Persana AI reviews. Access pre-built and custom reports and dashboards.
Based on 11 reviewsEnables integration to external systems 12 reviewers of Persana AI have provided feedback on this feature.
Based on 12 reviewsLead Facilitation
Automatically calculates which leads are the most likely to become a customer. This feature was mentioned in 15 Persana AI reviews.
Based on 15 reviewsAutomatically contacts all leads. This feature was mentioned in 14 Persana AI reviews.
Based on 14 reviewsOrganization
As reported in 14 Persana AI reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Based on 14 reviewsAutomates the entry of collected data. 14 reviewers of Persana AI have provided feedback on this feature.
Based on 14 reviewsApplication Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. This feature was mentioned in 14 Persana AI reviews.
Based on 14 reviewsPerformance Analysis
Based on 14 Persana AI reviews. Provides real-time coaching to sales representatives.
Based on 14 reviewsSales Analysis
Based on 13 Persana AI reviews. Measure return on investment and leverage data to predict profitability of future projects.
Based on 13 reviewsEnables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. 13 reviewers of Persana AI have provided feedback on this feature.
Based on 13 reviewsLead Intelligence
Product accurately cleans, deduplicates, and verifies lead data.
Product enriches existing lead data with missing information.
Product provides accurate, up-to-date contact information for leads, such as email address or phone number.
Prioritizes leads through lead scoring, market insights, account-level insights, etc.
Product offers a browser extension that validates or enriches lead information within the user’s browser.
Generative AI
Based on 14 Persana AI reviews. Allows users to generate text based on a text prompt.
Based on 14 reviewsCondenses long documents or text into a brief summary. 14 reviewers of Persana AI have provided feedback on this feature.
Based on 14 reviewsRating Distribution
Screenshots
User Reviews
View all reviews on G2Game-Changer for Sales Teams
What do you like best about Persana AI?
Persana AI has been a transformative tool for our sales operations. The platform excels at combining CRM data with real-time market signals to identify high-priority leads. Its ability to generate hyper-personalized emails in our brand voice has significantly increased our engagement rates and saved countless hours of manual work.
What do you dislike about Persana AI?
While the platform is excellent, I’d love to see even more customizable workflows for unique sales strategies.
What problems is Persana AI solving and how is that benefiting you?
Persana AI solves the problem of scattered sales data and inefficiency in outreach. Before using it, our team struggled with manually analyzing CRM data, monitoring market events, and crafting personalized outreach. Now, Persana AI consolidates all this into one platform. It identifies high-intent prospects and ensures our messaging is both timely and relevant. This has drastically improved lead conversion rates and allowed our team to focus more on closing deals instead of researching prospects.
Prospecting powerhouse / Incredible support
What do you like best about Persana AI?
Our team loves Persana. The platform enables us to execute account-based prospecting at scale, all within one solution. For a lean team like ours, that kind of efficiency is invaluable. We're able to maximize our outreach and target the right accounts without ...
My personal exp using Persana AI
What do you like best about Persana AI?
Clear benefits:
- They are a bit more afordable then clay
- They are 300% faster in terms of support vs clay (hello Rohan if you're reading this)
- I can easily message in person their dev team to try to solve some problems
- I like their referral program
Wha...
A great addition to our sales toolkit!
What do you like best about Persana AI?
Persana AI has been a great addition to our sales toolkit. The generative AI for data collection is a smart approach and much easier than setting up filters.
The AI-driven personalization has improved our outreach quality, We’ve seen some improvements in how q...
A Game-Changer for Top-of-Funnel Efficiency
What do you like best about Persana AI?
Persana has been an absolute game-changer for my top-of-funnel activities. Before discovering this tool, I was constantly juggling multiple tabs, switching between them to gather the information I needed. It was time-consuming and frustrating. But with Persana...
Company Information
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FAQ
Here are some frequently asked questions about Persana AI.
Persana.ai is an AI tool that helps businesses communicate with their customers more effectively.
The chatbot uses artificial intelligence to understand customer questions and provide accurate answers.
Yes, Persana.ai is designed for quick and easy installation, suitable for all types of businesses.
Absolutely! Persana.ai can handle customer queries in several languages.
Persana.ai connects with popular apps like WhatsApp, Facebook Messenger, and more.
Yes, by providing quick responses and support, it often leads to happier customers.
Yes, Persana.ai is scalable and can be used by both small and large businesses.
It offers insights into customer interactions, helping businesses identify trends and improve services.
