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Zoom Workplace

A seamless platform for collaboration and communication in the workplace.

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Zoom Workplace screenshot

Overview

Zoom Workplace is designed to enhance team collaboration and improve communication within organizations. It brings together tools for video conferencing, messaging, and file sharing, all in one easy-to-use platform. This allows employees to work together effectively, whether they are in the office or working remotely.

Pricing

PlanPriceDescription
BasicFree-
Pro$15.99 (1 host Per Month)-
Business$21.99 (Per Month)10 or more host accounts
Business Plus$26.99 (Per Month)-
EnterpriseContact Us (Per Month)100 or more host accounts

Key features

Video Conferencing

Offers high-quality video calls that allow teams to connect face-to-face, no matter where they are.

Instant Messaging

Built-in chat feature for real-time communication among team members.

File Sharing

Easy sharing of documents and files within the platform to enhance collaboration.

Integrations

Works smoothly with other tools like Google Drive, Microsoft Office, and more.

Meeting Scheduling

Simplifies the process of setting up meetings with built-in calendar support.

Breakout Rooms

Allows for smaller group discussions within larger meetings for focused collaboration.

Recording

Provides the option to record meetings for later review or sharing with absent team members.

Security Features

Offers encryption and other security measures to keep conversations and data safe.

Pros & Cons

Pros

  • User-friendly
  • Versatile
  • Reliable
  • Accessibility
  • Cost-effective

Cons

  • Time Limit
  • Learning Curve
  • Internet Dependence
  • Privacy Concerns
  • Customer Support

Feature Ratings

Based on real user reviews, here's how users rate different features of this product.

Basic Communication

Phone Calls92%

Enables users to place phone calls over the internet. This feature was mentioned in 1521 Zoom Workplace reviews.

Based on 1521 reviews
Video Calls94%

Based on 1648 Zoom Workplace reviews. Enables users to place video calls over the internet.

Based on 1648 reviews
Instant Messaging89%

Enables users to send instant messages over the internet. 1347 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 1347 reviews
Screen Sharing93%

Enables users to share screens over the internet. 1647 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 1647 reviews
Conference Calls94%

Enables multiple users to make phone or video calls over the internet at once. This feature was mentioned in 1607 Zoom Workplace reviews.

Based on 1607 reviews
Desk-to-Desk Calls91%

Enables users to contact one anothers through mobile phones and landlines. 1114 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 1114 reviews

Advanced Features

Hold Music84%

Offers users the option to play music for contacts who are on hold. 888 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 888 reviews
Automated Attendants87%

Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. 863 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 863 reviews

Access

Software Pairing87%

Based on 1025 Zoom Workplace reviews. Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.

Based on 1025 reviews
Browser Extension88%

Allows users to download the tool along as an extension to their browser of choice. 1133 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 1133 reviews
Individual Download90%

Requires users download the software on its own. This feature was mentioned in 1332 Zoom Workplace reviews.

Based on 1332 reviews

Content Sharing

Video Streaming90%

Based on 6929 Zoom Workplace reviews and verified by the G2 Product R&D team. Live streams audio and video from both teacher and student managed devices

Based on 6929 reviews
Session Recording91%

Based on 7164 Zoom Workplace reviews and verified by the G2 Product R&D team. Captures each session via a stream recording feature

Based on 7164 reviews
File Sharing88%

Based on 6359 Zoom Workplace reviews and verified by the G2 Product R&D team. The ability to share PowerPoints, images, and other file types

Based on 6359 reviews

Collaboration

Whiteboard86%

Based on 5441 Zoom Workplace reviews and verified by the G2 Product R&D team. Contains an interactive whiteboard for both student and teacher use

Based on 5441 reviews
Hand Raising91%

Based on 7157 Zoom Workplace reviews and verified by the G2 Product R&D team. Provides a hand raising feature for students that wish to ask questions or offer insight

Based on 7157 reviews
Participation Controls90%

Based on 6902 Zoom Workplace reviews and verified by the G2 Product R&D team. Teachers control participation permissions for students

Based on 6902 reviews
Survey Tools87%

Based on 5305 Zoom Workplace reviews and verified by the G2 Product R&D team. Creates online polls within the classroom environment

Based on 5305 reviews
Screen Sharing93%

Based on 7516 Zoom Workplace reviews and verified by the G2 Product R&D team. Permits screen sharing between the teacher and students

Based on 7516 reviews
Multi-User Collaboration

Allows multiple users to collaborate on a single document and see edits in real-time

Real-Time Communication

Allows users to communicate in real-time via chat and comments within the document

Functionality

Technical Support86%

Based on 5389 Zoom Workplace reviews and verified by the G2 Product R&D team. Live technical support available for all users

Based on 5389 reviews
Live Chat90%

Based on 6676 Zoom Workplace reviews and verified by the G2 Product R&D team. Text chat tools within the classroom

Based on 6676 reviews
Markup Tools87%

Based on 5124 Zoom Workplace reviews and verified by the G2 Product R&D team. Ability to markup different media types within a session

Based on 5124 reviews

Business Instant Messaging

File Sharing88%

Allows users to send and open various file types. This feature was mentioned in 548 Zoom Workplace reviews.

Based on 548 reviews
Notifications88%

Notifies users when they have been contacted or tagged. 580 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 580 reviews
Search86%

As reported in 560 Zoom Workplace reviews. Message content search capability.

Based on 560 reviews
Mobile Application90%

Based on 551 Zoom Workplace reviews. Software can be accessed through a downloadable mobile application.

Based on 551 reviews
Web Application90%

Based on 564 Zoom Workplace reviews. Software can be accessed through a downloadable desktop app or a cloud-based site.

Based on 564 reviews
Integrations87%

Application integrates with other outside software. 548 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 548 reviews

Business Instant Messaging

Audio Conferencing91%

Based on 551 Zoom Workplace reviews. Allows users to communicate via audio call.

Based on 551 reviews
Video Conferencing93%

Allows users to communicate via video call. 557 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 557 reviews

Design Tools

Drawing88%

Allows users to draw on the whiteboard. 271 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 271 reviews
Marker Colors89%

Assigns or allows users to pick different colors to designate who is drawing. This feature was mentioned in 260 Zoom Workplace reviews.

Based on 260 reviews
Mind Mapping85%

Based on 265 Zoom Workplace reviews. Provides tools that design mind maps for brainstorming sessions.

Based on 265 reviews
Templates86%

Provides premade templates to organize the whiteboard. This feature was mentioned in 265 Zoom Workplace reviews.

Based on 265 reviews
Drag-and-Drop89%

As reported in 269 Zoom Workplace reviews. Allows users to drag and drop images, videos, links, and other content onto the whiteboard.

Based on 269 reviews

Communication Tools

Voting89%

Offers a built-in voting system. 258 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 258 reviews
Commenting91%

Based on 270 Zoom Workplace reviews. Allows users to annotate the whiteboard or comment on specific pieces of content on it.

Based on 270 reviews

Integrations

CMS Integrations84%

Based on 267 Zoom Workplace reviews. Integrates with outside content management systems to save the whiteboard or pull content from.

Based on 267 reviews
Sharing90%

Allows users to share or export whiteboards to other software. 255 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 255 reviews
MS Teams Integration80%

Based on 517 Zoom Workplace reviews. This software integrates with Microsoft Teams.

Based on 517 reviews
Email Integration88%

As reported in 538 Zoom Workplace reviews. This software integrates with popular email providers.

Based on 538 reviews
Zoom Integration89%

As reported in 547 Zoom Workplace reviews. This software integrates with Zoom.

Based on 547 reviews
Google Meet Integration79%

This software integrates with Google Meet. This feature was mentioned in 511 Zoom Workplace reviews.

Based on 511 reviews
Salesforce Integration78%

This software integrates with Salesforce. 510 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 510 reviews

Software Offering

In-Browser89%

Based on 255 Zoom Workplace reviews. Product is available as an in-browser application.

Based on 255 reviews
Desktop App94%

As reported in 270 Zoom Workplace reviews. Product is available as a downloadable desktop application.

Based on 270 reviews
Mobile App91%

Product is available as a mobile application. 258 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 258 reviews

Conferencing Options

Group Live Chat91%

Based on 20230 Zoom Workplace reviews and verified by the G2 Product R&D team. Provides a live chat feed during a screen sharing session.

Based on 20230 reviews
Audio Conferencing92%

Based on 20415 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to communicate via audio channels.

Based on 20415 reviews
Video Conferencing93%

Based on 22462 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to communicate via video channels.

Based on 22462 reviews

Presenter Tools

Live Preview90%

Based on 17670 Zoom Workplace reviews. Provides a live preview of what viewers are seeing in real-time.

Based on 17670 reviews
Notifications Blocker86%

Based on 13162 Zoom Workplace reviews and verified by the G2 Product R&D team. Blocks notifications from other applications from appearing during a screen sharing session.

Based on 13162 reviews
Remote Control88%

Based on 14125 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to give audience members control of cursors or tools on the shared screen.

Based on 14125 reviews
Switch Presenter89%

Based on 18161 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows presenters to relinguish presenter access to another user in a call.

Based on 18161 reviews

Application Tools

Password Protection89%

Based on 16769 Zoom Workplace reviews and verified by the G2 Product R&D team. Provides password protection to screen sharing sessions.

Based on 16769 reviews
Recording91%

Based on 20133 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to record screen sharing sessions for later review.

Based on 20133 reviews
In-Browser Application89%

Based on 16818 Zoom Workplace reviews and verified by the G2 Product R&D team. Software is available within browsers.

Based on 16818 reviews

Platform Basics

Screen Capture88%

Based on 236 Zoom Workplace reviews. Provides the ability to screen capture a still image of a user's full desktop, specific window or a small portion of the user's screen.

Based on 236 reviews
Video Capture89%

Provides the ability to video capture a user's full desktop, specific window or a small portion of the user's screen. 250 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 250 reviews
Image Editor72%

Allows users to edit and annotate screen captures and video captures with markup tools and image editing tools. 226 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 226 reviews
Visitor Check-In85%

Allows guests to check-in using the platform's built-in dashboard. This feature was mentioned in 39 Zoom Workplace reviews.

Based on 39 reviews
Mail Management77%

Provides delivery management resources to help manage incoming and outgoing mail, such as delivery notifications, package delivery photos and a log of delivered mail. 37 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 37 reviews
Visitor Database

Allow users to track on-site visitors, previous visits, and provides visitor log insights.

Reports & Analytics

Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.

Blacklist Screenings

Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises.

Badge Issuance

Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping.

Automation

Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.

Remotely Content Management85%

As reported in 26 Zoom Workplace reviews. Ability to remotely control the content displayed across digital screens.

Based on 26 reviews
Content Scheduling86%

As reported in 27 Zoom Workplace reviews. Ability to schedule digital signage content in advance.

Based on 27 reviews
Multi-User Access88%

As reported in 31 Zoom Workplace reviews. Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network.

Based on 31 reviews

Platform Content

Scrolling Capture77%

As reported in 222 Zoom Workplace reviews. Allows users to capture a full screen capture while scrolling down a page.

Based on 222 reviews
Text Extraction74%

Lets users extract text from a screen capture. 226 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 226 reviews
Screen Record87%

As reported in 234 Zoom Workplace reviews. Helps users record a video capture and save it as a video file, audio file or GIF file.

Based on 234 reviews
Media Formats84%

Provides users the ability to upload a variety of media formats, including photos, videos, and URL addresses for live web pages. This feature was mentioned in 27 Zoom Workplace reviews.

Based on 27 reviews
Media Editor79%

Provides users the built-in ability to edit parts of their designs, like images and text. This feature was mentioned in 29 Zoom Workplace reviews.

Based on 29 reviews

Platform Additional Functionality

File Sharing79%

Provides robust sharing and publishing options. 250 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 250 reviews
Platform Search74%

Based on 227 Zoom Workplace reviews. Lets users search the platform for saved screen and video captures, as well as stock images.

Based on 227 reviews
Integration82%

Integrates with related tools that simplify platform management and usage. This feature was mentioned in 34 Zoom Workplace reviews.

Based on 34 reviews
Screen Grouping88%

Allows users to organize multiple screens into a single unit. This feature was mentioned in 35 Zoom Workplace reviews.

Based on 35 reviews
Asset Management Integration80%

Based on 33 Zoom Workplace reviews. Ability to connect and integrate with your asset management sources to feed your screen from where your assets are housed.

Based on 33 reviews
Network Reporting80%

Provides detailed information about the content assets and playback, playbackmedia players, and user management. 29 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 29 reviews

Inbox Tools

Unified Inbox75%

As reported in 47 Zoom Workplace reviews. Consolidates multiple email accounts into one viewable platform.

Based on 47 reviews
Filters82%

Allows users to filter their emails by sender, date received, opened, etc. 49 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 49 reviews
Reminders84%

As reported in 46 Zoom Workplace reviews. Gives users reminders to send or reply to emails.

Based on 46 reviews
Notifications83%

As reported in 45 Zoom Workplace reviews. Provides notifications when users receive new emails.

Based on 45 reviews

Coordination Tools

Calendar86%

Provides a native calendar. This feature was mentioned in 51 Zoom Workplace reviews.

Based on 51 reviews
Contacts85%

Based on 49 Zoom Workplace reviews. Provides a native contact book.

Based on 49 reviews
Task Management78%

Offers built-in task creation and assignment functionality. This feature was mentioned in 47 Zoom Workplace reviews.

Based on 47 reviews

Software Options

Desktop Application91%

Based on 47 Zoom Workplace reviews. Software available as a downloadable desktop application.

Based on 47 reviews
Mobile Application90%

Based on 51 Zoom Workplace reviews. Software available as a mobile application.

Based on 51 reviews

Platform Data

Automation81%

Based on 37 Zoom Workplace reviews. Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.

Based on 37 reviews
Analytics80%

Allows users to track on-site visitors previous visits and future visits and provides visitor log insights. This feature was mentioned in 35 Zoom Workplace reviews.

Based on 35 reviews
Visitor Logs80%

Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility. 34 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 34 reviews
Dashboard85%

Based on 34 Zoom Workplace reviews. Provides a dashboard with check-in and check-out capabilities and visitor logs.

Based on 34 reviews

Platform Interoperability

Notifications86%

Sends a notification to users of a visitors arrival and departure. 42 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 42 reviews
Hardware81%

Based on 38 Zoom Workplace reviews. Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.

Based on 38 reviews
Hardware86%

As reported in 31 Zoom Workplace reviews. Integrates with existing hardware.

Based on 31 reviews

Features

Voicemail to Email89%

Based on 1649 Zoom Workplace reviews and verified by the G2 Product R&D team. Transcribes voice messages to email.

Based on 1649 reviews
Voicemail to SMS88%

Based on 1584 Zoom Workplace reviews. Transcribes voice messages and delivers them via text message.

Based on 1584 reviews
File Sharing90%

Based on 2058 Zoom Workplace reviews and verified by the G2 Product R&D team. Includes a way to easily share files between users.

Based on 2058 reviews
Voice Conferencing92%

Based on 2322 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows multi-participant phone conferences.

Based on 2322 reviews
Video Conferencing93%

Based on 2400 Zoom Workplace reviews and verified by the G2 Product R&D team. Can host video conferences.

Based on 2400 reviews
Conference Transcripts89%

Based on 1878 Zoom Workplace reviews and verified by the G2 Product R&D team. Records and transcribes voice and video conferences.

Based on 1878 reviews

Extensions

Tenancy Flexibility90%

Based on 1765 Zoom Workplace reviews and verified by the G2 Product R&D team. Can be deployed as a single-tenant or multi-tenant product.

Based on 1765 reviews
Native VoIP89%

Based on 1745 Zoom Workplace reviews and verified by the G2 Product R&D team. Contains its own IP telephony system.

Based on 1745 reviews
CCaaS Option88%

Is also able to serve as contact center software. 1635 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 1635 reviews

Collaboration Tools

Screen Sharing92%

Based on 31414 Zoom Workplace reviews and verified by the G2 Product R&D team. Able to share your desktop screen or an application with the rest of the conference.

Based on 31414 reviews
Live Chat91%

Based on 15182 Zoom Workplace reviews and verified by the G2 Product R&D team. Conferences have a text chat feature.

Based on 15182 reviews
Hand Raising91%

Based on 15301 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows conference participants to notifiy conference hosts when they want to speak.

Based on 15301 reviews

Meeting Coordination

Scheduling89%

Based on 28725 Zoom Workplace reviews and verified by the G2 Product R&D team. Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.

Based on 28725 reviews
Recording90%

Based on 27828 Zoom Workplace reviews and verified by the G2 Product R&D team. Conferences can be recorded for future use with native functionality.

Based on 27828 reviews
Participant Permissions89%

Based on 28133 Zoom Workplace reviews and verified by the G2 Product R&D team. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.

Based on 28133 reviews
One-Click Join90%

Based on 15689 Zoom Workplace reviews and verified by the G2 Product R&D team. Allows users to join a conference without requiring a download or a sign-in

Based on 15689 reviews

Software Type

Mobile89%

Based on 27230 Zoom Workplace reviews and verified by the G2 Product R&D team. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.

Based on 27230 reviews
Browser Application88%

Based on 14362 Zoom Workplace reviews and verified by the G2 Product R&D team. Conferences can be launched within a browser without requiring a user to download an application to their desktop.

Based on 14362 reviews
Desktop Application92%

Based on 16423 Zoom Workplace reviews and verified by the G2 Product R&D team. Software is available as a downloadable desktop application.

Based on 16423 reviews

Calendar View

Multi-Calendar ViewView full feature definition79%

As reported in 246 Zoom Workplace reviews. Ability to view multiple calendars at once from within a single window

Based on 246 reviews
Customizable Viewing82%

As reported in 266 Zoom Workplace reviews. Provides customizable viewing options (e.g., day, week, month, year)

Based on 266 reviews

Shared Calendar

Calendar Collaboration82%

Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.) This feature was mentioned in 235 Zoom Workplace reviews.

Based on 235 reviews
Multiple Calendar Management80%

Based on 250 Zoom Workplace reviews. Ability to manage multiple calendars at a time

Based on 250 reviews

Accessibility

Screen Reader Compatibility79%

Calendar integrates with a screen reader to read and respond to calendar invites as well as schedule appointments and meetings 241 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 241 reviews
Keyboard Shortcuts76%

Based on 236 Zoom Workplace reviews. Calendar functions can be carried out with the use of keyboard shortcuts

Based on 236 reviews

Integration

Sync Multiple Calendars79%

The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar) 239 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 239 reviews
Import Events79%

As reported in 251 Zoom Workplace reviews. Ability to import events from an existing account or another calendar

Based on 251 reviews
Software Integrations82%

Integrates an existing calendar with another software application, such as Microsoft Teams or Slack This feature was mentioned in 234 Zoom Workplace reviews.

Based on 234 reviews

Notifications

Customized Calendar Notifications79%

Ability to customize calendar notifications including event reminders, how far in advance the notification should be received, and methods in which the notification is received (desktop notification vs. email) 241 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 241 reviews
Location-Based Alerts75%

Offers location-based alerts to assist with commuting to and from one location to another This feature was mentioned in 243 Zoom Workplace reviews.

Based on 243 reviews

Integrate & Embed

Calendar

Integrates with calendars to link relevant documents for meetings or appointments

Website

Embeds live documents into websites

Applications

Integrates with third-party applications, such as business instant messaging software, collaboration tools, and project management software

Edit & Revise

Revision History

Tracks changes made to documents and access all revision history

Suggestion Mode

When reviewing documents, provides suggestions that can be accepted or rejected by the document owner

Document Editor

Provides editing and proof-reading tools such as spell check and grammar check

File Types

Export

Exports files in multiple file formats including .docx, .pdf, .odt, .rtf, .txt or .html format

Import

Imports documents in multiple file formats for editing

Web Publishing

Transforms a document into a web page and publish to the internet

Design

Graphics

Ability to insert graphics, including photos, charts, drawings, graphs, etc.

Templates

Offers multiple editable templates for documents inluding flyers, resumes, calendars, newsletters, etc.

Themes

Offer various color themes which can be applied to the document

Operating System

PC Operating System

Supports Microsoft Windows operating system

Mac Operating System

Supports macOS operating system

Linux Operating System

Supports Linux operating system

Branding & Customizatio

Custom Booking Page82%

As reported in 515 Zoom Workplace reviews. Provide the ability to create a custom booking page.

Based on 515 reviews
Personalized Links86%

Provide the ability to create custom scheduling URLs. 537 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 537 reviews
Personalized Web Embed83%

Based on 514 Zoom Workplace reviews. Provide the ability to create a personalized web embed.

Based on 514 reviews

Automatic Rules & Configurations

Set Working Hours86%

Allow users to set automatic working hours. 516 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 516 reviews
Automatic Updates87%

Automatically update calendars after a meeting has been booked. 531 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 531 reviews
Buffer Times86%

Based on 548 Zoom Workplace reviews. Provide the ability to incorporate buffer times, leaving time before and after meetings.

Based on 548 reviews

Data

Reliability89%

Ensures consistent performance, delivering reliable outputs based on user prompts. 50 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 50 reviews
Data Security86%

As reported in 59 Zoom Workplace reviews. Implements stringent measures to protect user data and ensure privacy.

Based on 59 reviews

Interaction

Complex Query Handling80%

Based on 58 Zoom Workplace reviews. Shows adeptness in comprehending and responding to complex or multi-part queries.

Based on 58 reviews
Natural Conversation87%

Based on 52 Zoom Workplace reviews. Facilitates natural and human-like conversations, delivering engaging interaction experiences.

Based on 52 reviews
Understanding86%

Based on 49 Zoom Workplace reviews. Demonstrates a sophisticated understanding of both written and spoken user commands.

Based on 49 reviews
Context Management81%

Exhibits proficiency in maintaining and utilizing context throughout a conversation. 49 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 49 reviews
Customizability81%

As reported in 50 Zoom Workplace reviews. Offers a high degree of customization to meet individual user or business requirements.

Based on 50 reviews

Learning

User Interaction Learning82%

Features robust learning mechanisms, improving responses over time based on past user interactions. 49 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 49 reviews
Error Learning83%

Showcases the ability to recognize, correct, and learn from its own mistakes. 56 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 56 reviews

Content Generation

Creativity87%

As reported in 57 Zoom Workplace reviews. Displays creativity in generating diverse, interesting, and contextually relevant responses.

Based on 57 reviews
Content Accuracy86%

Produces content that is accurate, factually correct, and relevant to the user's query. This feature was mentioned in 59 Zoom Workplace reviews.

Based on 59 reviews

System

API Flexibility81%

Based on 50 Zoom Workplace reviews. Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions.

Based on 50 reviews
Update Frequency and Utility87%

Regularly receives updates that contribute to continuous improvement of the product. 62 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 62 reviews
Cross-Platform Compatibility83%

Based on 57 Zoom Workplace reviews. Assesses the chatbot's ability to function seamlessly across various platforms and devices.

Based on 57 reviews
Software Integration84%

Seamlessly integrates with other platforms or software systems, enhancing overall utility. 51 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 51 reviews

Generative AI

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text-to-Image

Provides the ability to generate images from a text prompt.

AI Text-to-Speech

Simulates human-like speech from text inputs.

AI Image-to-Text

Converts images into a textual description, identifying key elements.

Basic Communication - Cloud PBX

Call Management90%

As reported in 21 Zoom Workplace reviews. Supports incoming calls, call forwarding, transferring and conferencing.

Based on 21 reviews
Communication Management88%

As reported in 20 Zoom Workplace reviews. Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business.

Based on 20 reviews
Scalability91%

Scales to add additional phone capacity in order to accomodate growth in an organization. 19 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 19 reviews
Integrations82%

Integrates with business tools such as CRMs, APIs, browsers, business music and more. 18 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 18 reviews
Mobile Accessibility93%

Based on 20 Zoom Workplace reviews. Able to connect with employee's mobile devices for further ease of access.

Based on 20 reviews
Accessibility89%

Accessible from any location with wifi connection via cloud infrastructure. This feature was mentioned in 19 Zoom Workplace reviews.

Based on 19 reviews

Advanced Features - Cloud PBX

Security and Compliance85%

Based on 19 Zoom Workplace reviews. Ensures security of voice communications with encryption for calls.

Based on 19 reviews
Analytics and Reporting91%

As reported in 20 Zoom Workplace reviews. Provides call analytics based on data such as call volumes, durations, and other metrics.

Based on 20 reviews
Support and Reliability92%

As reported in 19 Zoom Workplace reviews. Provides virtual technical support for business communication services for improving phone performance.

Based on 19 reviews
Automated attendant86%

As reported in 18 Zoom Workplace reviews. Offers an automated attendant to field calls when employees are unavailable.

Based on 18 reviews

Generative AI - Business Instant Messaging

Text Summarization81%

Condenses long documents or text into a brief summary. This feature was mentioned in 19 Zoom Workplace reviews.

Based on 19 reviews

AI - Business Instant Messaging

AI Powered Search86%

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. This feature was mentioned in 19 Zoom Workplace reviews.

Based on 19 reviews
Smart Notifications81%

As reported in 19 Zoom Workplace reviews. Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

Based on 19 reviews
AI Powered Language Translation80%

Uses AI-powered language translation tools to translate messages in real-time. 19 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 19 reviews
Content Generation81%

Creates, assists, or automates the generation of text-based content within the platform. 19 reviewers of Zoom Workplace have provided feedback on this feature.

Based on 19 reviews

Additional Functionality - Visitor Management

NDA & Contract Signing

Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security.

Integrations with Relevant Software

integrate with Vaccine Tracking software and other relevant security software for extra security measures.

Hardware Integration

Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.

Multi-lingual Support

Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.

Rating Distribution

5
42094 (75.2%)
4
11712 (20.9%)
3
1644 (2.9%)
2
305 (0.5%)
1
213 (0.4%)

Screenshots

4.5
Based on 55,968 reviews
Jesus M.Escritor autónomoSmall-Business(50 or fewer emp.)
December 13, 2024

Zoom me ha permitido escalar mi negocio de forma internacional

What do you like best about Zoom Workplace?

Lo que más me gusta de Zoom es que me permite llevar adelante mi negocio de forma completa. En principio, es una herramienta fácil de usar. El fondo de mi habitación no es tan agradable, pero gracias a Zoom puedo colocar un fondo falso que me permite realizar entrevistas sin importar cómo luzca mi casa. Algo que me encanta es que me permite grabar, por lo que puedo llevar adelante conferencias, masterclass y entrevistas con mis clientes y luego transcribirlas gracias a su herramienta de transcripción inteligente. Lo uso con muchísima frecuencia, casi a diario.

What do you dislike about Zoom Workplace?

Creo que me gustaría que pudiesen añadir más espacio disponible para las grabaciones en el plan inicial. Que sean solo 5 GB me parece bastante poco.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom me está permitiendo tener conferencias con clientes de todo el mundo sin salir de casa. Es la mejor herramienta de videollamadas, en mi experiencia.

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Margarita M.ConsultorSmall-Business(50 or fewer emp.)
November 19, 2024

Zoom, a versatile tool

What do you like best about Zoom Workplace?

Zoom has an intuitive interface, which does not limit the users' level of knowledge to start using it. In a work team that is not familiar with the use of video calls, Zoom allows for easy implementation. It is available for phones, tablets, computers with...

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Sereena S.Director of Client CareSmall-Business(50 or fewer emp.)
October 17, 2024

Great tool for video meetings

What do you like best about Zoom Workplace?

I love how easy it is to use! The integration with my calendar makes it so easy to schedule any meeting, and I use it at least twice a day, if not more.

Setting up the account took no time at all; it's been very easily implemented by our entire team.

I c...

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Avashesh S.Decision Analytics ConsultantEnterprise(> 1000 emp.)
November 29, 2024

Robust Platform for Communication at Work

What do you like best about Zoom Workplace?

It is a versatile and security enabled platform for seamless communication at work places. The best part about this application is its availability on different devices, be it phone, tablet or computer. The application is very light and just takes a few m...

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Alison S.Clinical Onboarding SpecialistSmall-Business(50 or fewer emp.)
December 12, 2024

Love Zoom!

What do you like best about Zoom Workplace?

Overall Zoom is easy to use. I mainly use it for conducting video calls to onboard clients. I like the chat and share screen features. Those are my 2 most used features and I find them easy to use, even for non tech savvy users. I use zoom daily and use it...

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Company Information

LocationSan Jose, CA
Founded2013
Employees11.1k+
Twitter@zoom
LinkedInView Profile

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FAQ

Here are some frequently asked questions about Zoom Workplace.

Zoom Workplace is a platform that combines video conferencing, messaging, and file sharing to improve team collaboration.

Yes, there is a free version, but it has certain limitations on meeting durations.

Absolutely! Zoom Workplace is available on smartphones and tablets.

You can record meetings directly within the platform by clicking on the record button during a session.

Zoom Workplace has encryption and other security measures to protect your conversations and data.

Yes, it integrates well with various tools such as Google Drive and Microsoft Office.

Breakout rooms allow you to split a larger meeting into smaller groups for focused discussions.

You can easily schedule a meeting using the built-in calendar feature within Zoom Workplace.