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Thirdlane Multi Tenant PBX

A flexible and powerful phone system for businesses.

🏷️ Price not available

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G2 Score: ⭐⭐⭐⭐⭐ (5/5)

Overview​

Thirdlane Multi Tenant PBX is a comprehensive phone solution designed especially for service providers and businesses needing advanced telecommunication features. This system allows multiple tenants to operate independently, making it ideal for managed service providers and resellers. With its flexibility, users can customize their communication experience depending on their unique business needs.

The platform supports various VoIP technologies, ensuring high-quality voice calls and reliable service. Its user-friendly interface makes it easy for users to navigate and utilize features efficiently. Additionally, Thirdlane offers extensive support and resources to help users get the most out of their system.

What sets Thirdlane apart is its multi-tenant capabilities. This means that various businesses can use the same system without interference, maintaining their own settings and features. This is especially advantageous for companies looking to save costs while still accessing enterprise-level communication tools.

Pricing​

PlanPriceDescription

Key Features​

🎯 Multi-Tenant Architecture: Each tenant operates independently, allowing for customized settings and features.

🎯 Voicemail to Email: Users receive voicemails directly in their email, ensuring they never miss important messages.

🎯 Call Forwarding: Easily direct calls to different numbers or devices for increased accessibility.

🎯 Auto Attendant: Provides a professional greeting and routes calls based on the user's input.

🎯 Flexible Billing Options: Service providers can offer various billing models, including per-user or usage-based options.

🎯 Integration Capabilities: Works with various CRMs and third-party applications, enhancing overall business functionality.

🎯 Web-Based Management Portal: Users can manage their settings, view call logs, and more through an intuitive web interface.

🎯 Call Recording: Record calls for training and quality assurance purposes, aiding in business growth.

Pros​

βœ”οΈ Cost-Effective: Offers a robust set of features without the hefty price tag commonly associated with similar systems.

βœ”οΈ User-Friendly: The interface is accessible, making it easy to train staff and manage communication.

βœ”οΈ Scalable: Suitable for businesses of all sizes, allowing for easy expansion as the company grows.

βœ”οΈ High Reliability: Built on proven technology, ensuring consistent performance and uptime.

βœ”οΈ Strong Support: Offers comprehensive customer support and resources that aid in setup and troubleshooting.

Cons​

❌ Learning Curve: New users may experience a slight learning curve when adapting to the system's features.

❌ Initial Setup Time: Setting up the system can take time, particularly for larger organizations.

❌ Dependence on Internet: Requires a stable internet connection for optimal performance, making it less reliable in areas with connectivity issues.

❌ Limited Customization: While flexible, some users may find specific features lacking in customization options.

❌ Potential Overkill: Small businesses might not need all features, making it seem overwhelming at times.


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Frequently Asked Questions​

Here are some frequently asked questions about Thirdlane Multi Tenant PBX. If you have any other questions, feel free to contact us.

What is a Multi Tenant PBX?
Is Thirdlane easy to set up?
Can I integrate Thirdlane with my CRM?
What are the billing options available?
Does it work with mobile devices?
Can I record calls?
What if I need help with the system?
Is there a trial period?