Voice

Otter AI

Otter.ai helps you take written notes from meetings and conversations automatically.

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Otter AI screenshot

Overview

Otter.ai is a smart transcription service that turns spoken words into text. It uses advanced technology to listen and understand discussions in real-time. This makes it easier for users to capture important information without manual note-taking.

Pricing

PlanPriceDescription
Otter Pro$110.04 (1 User Per Year)Better collaboration for small teams
Otter Business$240.00 (1 User Per Year)Boost Meeting Productivity and Collaboration with AI Meeting Notes
Otter for EnterpriseContact UsDesigned for large enterprises - offers advanced security, control, and support for teams and organizations.
OtterPilot for SalesContact UsDesigned for Sales Teams to automatically record calls, take notes, extract Sales Insights, write follow-up emails, and synch call notes to Salesforce or Hubspot.
Otter BasicFree (1 User)The easiest way to try Otter
Otter for EducationContact Us (Per Year)Designed to provide higher ed students with real-time captions and note taking for in-person and virtual lectures and campus events

Key features

Real-time Transcription

Otter.ai transcribes conversations as they happen, allowing you to follow along instantly.

Speaker Identification

The app can recognize different speakers, helping you keep track of who said what during a discussion.

Search Functionality

You can easily search through transcripts to find specific topics or terms, saving time when revisiting notes.

Custom Vocabulary

Users can add their unique terms or jargon, making transcripts more accurate and relevant.

Export Options

You can export your transcripts in various formats like PDF or TXT for easy sharing or archiving.

Collaboration Tools

Team members can share and edit transcripts, enhancing teamwork and communication.

Mobile and Web Access

Otter.ai is available on both mobile devices and web browsers, providing flexibility in usage.

Integration

The tool can sync with popular platforms like Zoom, enhancing its usability for virtual meetings.

Pros & Cons

Pros

  • Accurate Transcriptions
  • Time-Saving
  • User-Friendly Interface
  • Supports Multiple Languages
  • Affordable Pricing

Cons

  • Dependent on Internet
  • Limited Free Tier
  • Accuracy Issues in Noisy Environments
  • Learning Curve
  • Occasional Errors

Feature Ratings

Based on real user reviews, here's how users rate different features of this product.

Lead Facilitation

Lead Qualification59%

Based on 58 Otter.ai reviews. Automatically calculates which leads are the most likely to become a customer.

Based on 58 reviews

Organization

Data Entry84%

As reported in 58 Otter.ai reviews. Automates the entry of collected data.

Based on 58 reviews

Performance Analysis

Coaching65%

Provides real-time coaching to sales representatives. 59 reviewers of Otter.ai have provided feedback on this feature.

Based on 59 reviews
Peformance Tracking68%

Based on 58 Otter.ai reviews. Tracks and analyzes sales representative performance.

Based on 58 reviews

Sales Analysis

ROI Forecasting59%

Based on 56 Otter.ai reviews. Measure return on investment and leverage data to predict profitability of future projects.

Based on 56 reviews

Business Instant Messaging

File Sharing

Allows users to send and open various file types.

Notifications

Notifies users when they have been contacted or tagged.

Search

Message content search capability.

Mobile Application

Software can be accessed through a downloadable mobile application.

Web Application

Software can be accessed through a downloadable desktop app or a cloud-based site.

Integrations

Application integrates with other outside software.

Call Analytics

Call RecordingView full feature definition91%

Records sales calls and facilitates playback This feature was mentioned in 58 Otter.ai reviews.

Based on 58 reviews
Machine Learning85%

Utilizes machine learning technology to analyze recorded sales calls 57 reviewers of Otter.ai have provided feedback on this feature.

Based on 57 reviews
Call Analysis87%

Analyzes or facilitates the analysis of recorded and stored sales calls for insight This feature was mentioned in 56 Otter.ai reviews.

Based on 56 reviews

Agent Performance Management

Customer Scoring77%

Leverages technology to rate or "read" recordings to determine the impact of sales calls This feature was mentioned in 44 Otter.ai reviews.

Based on 44 reviews
Speech-to-Text88%

Based on 52 Otter.ai reviews. Transcribes sales calls from speech to text

Based on 52 reviews
Artificial Intelligence87%

Utilizes artificial intelligence technology to discover insights within recorded sales calls This feature was mentioned in 51 Otter.ai reviews.

Based on 51 reviews

Voice

Dictation85%

As reported in 113 Otter.ai reviews. Provides dictation capabilities.

Based on 113 reviews
Accuracy80%

Gives the user a reliable and accurate transcription of the text. 122 reviewers of Otter.ai have provided feedback on this feature.

Based on 122 reviews

Transcription

Speaker Identification75%

Identifies and differentiates between different speakers. 119 reviewers of Otter.ai have provided feedback on this feature.

Based on 119 reviews
Timecode Management86%

Based on 107 Otter.ai reviews. Provides timestamps for the transcription and gives the user the ability to alter them.

Based on 107 reviews
Closed Captioning79%

Allows for transcription to be displayed as closed captioning for a video. 91 reviewers of Otter.ai have provided feedback on this feature.

Based on 91 reviews
Custom Dictionary77%

Based on 91 Otter.ai reviews. Ability to add words or phrases to a custom dictionary for transcription.

Based on 91 reviews

Editing

Collaboration81%

Have the ability to share your project and grant collaborators access to comment or edit. 105 reviewers of Otter.ai have provided feedback on this feature.

Based on 105 reviews
Spell Check and Punctuation75%

Provides spell checking and punctuation, such as commas, periods, and question marks. This feature was mentioned in 102 Otter.ai reviews.

Based on 102 reviews
Text Editing78%

As reported in 107 Otter.ai reviews. Facilitates the editing of transcription via a text editor.

Based on 107 reviews

Integration

Data Security78%

As reported in 92 Otter.ai reviews. Gives the user a secure platform for transcription which does not scrape data or compromise user data.

Based on 92 reviews
Voice Files82%

Supports uploading recorded voice data into the solution. 105 reviewers of Otter.ai have provided feedback on this feature.

Based on 105 reviews
Live Captioning77%

Allows for the user to incorporate live transcription into video footage. 88 reviewers of Otter.ai have provided feedback on this feature.

Based on 88 reviews
Integrates With Existing Applications80%

Based on 100 Otter.ai reviews. Integrates with existing applications to allow for seamless transcription of audio.

Based on 100 reviews

Generative AI

AI Text Generation80%

Allows users to generate text based on a text prompt. This feature was mentioned in 54 Otter.ai reviews.

Based on 54 reviews
AI Text Summarization85%

Based on 53 Otter.ai reviews. Condenses long documents or text into a brief summary.

Based on 53 reviews
AI Text Summarization87%

Based on 50 Otter.ai reviews. Condenses long documents or text into a brief summary.

Based on 50 reviews

Meeting Automation - AI Meeting Assistants

Automated Note-Taking89%

Automatically transcribes and summarizes meeting discussions. This feature was mentioned in 74 Otter.ai reviews.

Based on 74 reviews
Voice Recognition80%

As reported in 74 Otter.ai reviews. Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.

Based on 74 reviews
Action Item Tracking86%

Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders. 73 reviewers of Otter.ai have provided feedback on this feature.

Based on 73 reviews

Meeting Insights - AI Meeting Assistants

Sentiment Analysis79%

As reported in 71 Otter.ai reviews. Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting.

Based on 71 reviews
Personalization74%

Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience. This feature was mentioned in 71 Otter.ai reviews.

Based on 71 reviews
Smart Summaries86%

Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting This feature was mentioned in 74 Otter.ai reviews.

Based on 74 reviews

Accessibility - AI Meeting Assistants

Real-Time Transcription86%

Based on 74 Otter.ai reviews. Provides real-time transcription of spoken words. This may also include closed-captioning.

Based on 74 reviews

Generative AI - Business Instant Messaging

Text Summarization

Condenses long documents or text into a brief summary.

AI - Business Instant Messaging

AI Powered Search

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.

Smart Notifications

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

AI Powered Language Translation

Uses AI-powered language translation tools to translate messages in real-time.

Content Generation

Creates, assists, or automates the generation of text-based content within the platform.

Rating Distribution

5
212 (73.6%)
4
54 (18.8%)
3
4 (1.4%)
2
3 (1.0%)
1
15 (5.2%)

Screenshots

4.4
Based on 288 reviews
Haris Khan K.TranscriberSmall-Business(50 or fewer emp.)
December 2, 2024

Otter Premium Version Review

What do you like best about Otter.ai?

Otter.ai is a great AI tool to transcribe audios and videos. Premium version is great, as it allows you to upload more audio minutes. Best part is the time stamping and accuacy of it. I have been using the premium version for a long time now and recent upgrade in which AI helps you to extract required information from the conversation is extremely helpful. Exporting in different formats makes it quite easy to acquire the desired output. Dashboard is easy to use and it seems very welcoming to new users as well.

What do you dislike about Otter.ai?

I am overall satified but I would say that it can improve in terms of speaker identification and it ocassionaly gets clunky while editing. I understand that it is working in real-time and saving the information but you can't make mistakes as it has built in auto save option and you can't undo if you save and close the file, which is quite disturbing. Customer support might feel bit slow sometimes, even for the premium members, however Otter.ai is generally so realiable that you likely won't need assistance often.

What problems is Otter.ai solving and how is that benefiting you?

Otter.ai helps me in transcribing audios and videos as I am a full-time transcriber. It helps me transccribe legal audios, podcasts, videos, lectures, interviews, business meetings etc.

Read full review on G2 →
Aanchal J.Human Resources ManagerMid-Market(51-1000 emp.)
December 7, 2024

Impeccable Note taking App

What do you like best about Otter.ai?

First I used to take hand written notes or use to listen the recordings of the meetings for creating MOM, but not anymore. Recently I came across Otter.ai through one of my colleague and since then my workload reagrding MOM and all has become very easy.It takes ...

Read full review on G2 →
Toby H.CMOSmall-Business(50 or fewer emp.)
November 6, 2024

A lifesaver for notes and follow ups during meetings

What do you like best about Otter.ai?

My favorite thing about Otter is that I can pay full attention to those I'm connecting with on a call, without having to continuously take notes. Conversations can become more free-flowing, I can ask more questions and find out a lot more information, because I ...

Read full review on G2 →
Kristen V.Director of Growth (SEO)Mid-Market(51-1000 emp.)
November 4, 2024

Best tool to level up your sales strategy

What do you like best about Otter.ai?

- Summarize calls with key insights, action items & responsibilities

- Record meetings so you can easily share post-call notes, distribute them with other team members & ensure alignment

- If you can't attend a call, you can send your Otter who will provide you ...

Read full review on G2 →
Arjun K.Co-founderSmall-Business(50 or fewer emp.)
November 4, 2024

Easiest transcription tool to use, and the AI features get better every day

What do you like best about Otter.ai?

- super easy zoom and google cal integration

- automatically joins and transcribes

- live transcription view is awesome

- auto captures images when screens are shared / changed in the call - so transcripts have context

- AI takeaways feature is excellent

- setti...

Read full review on G2 →

Company Information

LocationMountain View, California
Employees200
Twitter@otter_ai
LinkedInView Profile

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FAQ

Here are some frequently asked questions about Otter AI.

Otter.ai is a transcription tool that converts spoken words into written text during meetings or conversations.

Yes, Otter.ai is available on both Android and iOS devices.

Otter.ai provides high accuracy but may struggle in noisy environments or with complex terms.

Yes, there is a free tier but with limited transcription minutes each month.

Otter.ai can learn the voices of different speakers and label their dialogue in the transcript.

Yes, you can make edits to the transcripts to correct any errors or add notes.

Yes, it supports several languages, though its primary focus is on English.

Yes, Otter.ai integrates with various platforms like Zoom for seamless meeting notes.